CallRail vs LiveAgent

Discover how CallRail and LiveAgent compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (2,121)
4.5 (3,774)

Value for Money

4.6
4.4

Ease of Use

4.2
4.1

ROI

14%
56%

Productivity

13%
14%

Support

4.6
3.7

Categories

2
30

Industries

68
68

Features

14
193

Small Businesses

25%
38%

Medium Businesses

64%
56%

Enterprise Businesses

11%
6%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Business Phone Systems

Call Center

Call Recording

Call Tracking

Chatbot

Cloud Communication Platform

Cloud PBX

Complaint Management

Contact Center

Contact Center Quality Assurance

Features Comparison

AI/Machine Learning

API

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Assignment Management

Winners

CallRail logo

CallRail

1

Overall Winner

3
LiveAgent logo

LiveAgent

1

Reviews Winner

3
CallRail logo

CallRail

1

Value for Money Winner

3
CallRail logo

CallRail

1

Ease of Use Winner

3
LiveAgent logo

LiveAgent

1

ROI Winner

3
LiveAgent logo

LiveAgent

1

Productivity Winner

3
CallRail logo

CallRail

1

Support Winner

3
LiveAgent logo

LiveAgent

1

Categories Winner

3
CallRail logo

CallRail

1

Industries Winner

3
LiveAgent logo

LiveAgent

1

Features Winner

3
LiveAgent logo

LiveAgent

1

Small Businesses Winner

3
CallRail logo

CallRail

1

Medium Businesses Winner

3
CallRail logo

CallRail

1

Enterprise Businesses Winner

3

Hi there, what do you need?

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Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

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