LiveAgent is a cloud-based customer service and helpdesk software that provides businesses with a comprehensive platform to manage customer interactions, tickets, and feedback.

LiveAgent

Enhance your customer experience with LiveAgent, a powerful live chat solution that streamlines communication, boosts sales, and automates support for seamless customer interactions.

Get Started

Reviews and Ratings of LiveAgent

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.5 (3,774)

ROI

56%

Productivity

14%

Value for Money

4.4

Ease of Use

4.1

Support

3.7

Usage by Business Size

38%

56%

Categories - 30

Business Phone Systems

Cloud Communication Platform

Features - 193

AI/Machine Learning

API

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Get Started with LiveAgent now!

Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Reporting/Analytics?

Can this product help us with Document Management?

Can this product help us with Inventory Management?

Can this product help us with Third-Party Integrations?

LiveAgent Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

Perfect for small teams and businesses.

$15

Team

Ideal for growing teams and larger businesses.

$29

Business

Recommended for established businesses and enterprises.

$49

Enterprise

For large-scale enterprises with complex needs.

$99

LiveAgent Product Reviews

See the platform from within the latest LiveAgent videos.

What verified reviews from expects say about
LiveAgent

Insights from field experts about LiveAgent from first hand.

V. Parker

I've had an exceptional experience with LiveAgent - their omnichannel platform seamlessly integrates all customer interactions, providing unparalleled visibility and control. Their AI-powered chatbots and customizable workflows have significantly enhanced my team's efficiency and customer ...

T. Stewart

I've had an exceptional experience with LiveAgent - its seamless ticketing system and robust features have streamlined our customer support operations. The intuitive interface has also improved our team's productivity and overall efficiency significantly. Highly recommend for businesses of...

C. Lewis

I've had an outstanding experience with LiveAgent. Its user-friendly interface and robust feature set made it effortless to manage customer support operations. The software's ability to integrate with various platforms ensured seamless communication across channels. I was impressed by its ...

J. Mitchell

I've been using LiveAgent for customer support and it's been a game-changer - intuitive interface, robust features, seamless ticketing system, and excellent reporting tools. Highly recommend it to businesses looking to elevate their service experience!

R. Stewart

I've been using LiveAgent for customer support and it's been a frustrating experience. The interface is cluttered and not user-friendly at all, taking too much time to navigate through different tabs. The ticketing system is slow and sometimes tickets get lost in the mix. Customer support ...

T. Garcia

I've had the misfortune of using LiveAgent for my customer support team and I must say it's been a disaster. The interface is cluttered and outdated, making it difficult to navigate even for tech-savvy users like myself. The ticketing system is slow and often crashes, resulting in missed s...

Get Started with LiveAgent now!

LiveAgent is best fit for these top industries

Visit Website

Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Administrative

Administrative industry software for task management, document handling, and communication. Advanced solutions to organize workflows, track progress, and improve efficiency. Key tools for smooth and effective administrative operations.

Advertising

Advertising industry software for campaign management, audience analytics, and creative collaboration. Advanced solutions to plan campaigns, track performance, and design content. Essential tools for impactful and successful advertising efforts.

Alternatives to LiveAgent you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

Bitrix24

Bitrix24 is a powerful all-in-one CRM platform that streamlines business operations, enhances team collaboration, and drives customer engagement for sustained growth.

Salesforce

Streamline your business operations with Salesforce, the leading CRM platform. Boost efficiency, automate workflows, and scale your business with powerful cloud-based solutions tailored for growth and innovation.

Pipedrive

Pipedrive is a powerful CRM that streamlines sales pipelines and simplifies client management. It’s user-friendly, scalable, and enhances your business operations with effective deal tracking.

Zendesk

Streamline customer support with Zendesk's all-in-one ticketing system, delivering omnichannel engagement and AI-powered insights to enhance user experience.

Zoho CRM

Streamline your business with Zoho CRM, a powerful customer relationship management tool that automates sales, tracks customer interactions, and helps grow your business efficiently.

Dynamics 365

Powerful enterprise-grade business application offering integrated ERP and CRM solutions. Drive efficiency, enhance productivity, and make data-driven decisions for business growth.