CloudTalk vs Five9

Discover how CloudTalk and Five9 compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,775)
3.5 (1,183)

Value for Money

3.6
4.9

Ease of Use

4.4
3.9

ROI

13%
15%

Productivity

27%
46%

Support

4.4
4.9

Categories

6
7

Industries

11
6

Features

52
60

Small Businesses

17%
11%

Medium Businesses

75%
73%

Enterprise Businesses

8%
16%

Industries Comparison

Administrative

#304
N/A

Agriculture

#378
N/A

Automotive

#426
#449

Chemical

#345
N/A

Education

#318
N/A

Fashion

N/A
#285

Finance

#382
N/A

Fishing

N/A
#331

Food

#415
#439

Healthcare

N/A
#378

Categories Comparison

Auto Dialer

N/A
#10

Call Accounting

#3
N/A

Call Center Workforce Management

N/A
#7

Call Tracking

N/A
#10

Contact Center Quality Assurance

#7
#8

IVR

#12
#14

Predictive Dialer

#7
#8

Softphone

#6
N/A

Telemarketing

#4
#5

Features Comparison

API

N/A
#178

Activity Dashboard

#301
#317

Agent Interface

#12
#13

Auto-Dialer

#34
#36

Automatic Call Distribution

#24
#26

By-Extension Reporting

#2
N/A

CRM

#189
#198

Call Center Management

#34
#36

Call Disposition

#13
#15

Call Duration

#3
N/A

Winners

Five9

1

Overall Winner

3

CloudTalk

1

Reviews Winner

3

Five9

1

Value for Money Winner

3

CloudTalk

1

Ease of Use Winner

3

Five9

1

ROI Winner

3

Five9

1

Productivity Winner

3

Five9

1

Support Winner

3

Five9

1

Categories Winner

3

CloudTalk

1

Industries Winner

3

Five9

1

Features Winner

3

CloudTalk

1

Small Businesses Winner

3

CloudTalk

1

Medium Businesses Winner

3

Five9

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you