CloudTalk

Unlock seamless customer communication with CloudTalk's AI-powered cloud phone system. Automate workflows, boost productivity, and deliver exceptional customer experiences.

Reviews and Ratings of CloudTalk

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.2 (1,775)

ROI

13%

Productivity

27%

Value for Money

3.6

Ease of Use

4.4

Support

4.4

Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Reporting/Analytics?

Can this product help us with Quality Management?

Can this product help us with Feedback Management?

Can this product help us with Reporting & Statistics?

CloudTalk Pricing Plans

Find out which pricing plan is the best fit for you.

Free

Up to 100 minutes/month, 2 users

Startup

Up to 1.000 minutes/month, 10 users

$49

Growth

Up to 5.000 minutes/month, 25 users

$149

Business

Unlimited minutes/month, unlimited users

$499

CloudTalk Product Reviews

See the platform from within the latest CloudTalk videos.

What verified reviews from expects say about
CloudTalk

Insights from field experts about CloudTalk from first hand.

P. Harris

I've had an exceptional experience with CloudTalk - seamless integration, intuitive interface, and top-notch call quality. The software has streamlined our customer communication, significantly reducing wait times and improving overall satisfaction. Highly recommended for businesses!

C. Brown

I was really let down by CloudTalk's performance. The integration with our CRM was clunky and caused frequent dropped calls. The mobile app was also a major disappointment - it crashed multiple times during my testing period. The features were overhyped and didn't live up to the promises m...

T. Campbell

I was thoroughly disappointed with CloudTalk. The user interface is cluttered and confusing to navigate, making it difficult to manage my contacts and calls efficiently. Integration issues with our existing CRM software were also a major hassle, resulting in lost productivity and wasted ti...

A. Davis

I've been using CloudTalk for our customer support team and I must say it's been a game-changer. The user-friendly interface makes it easy to set up and manage my contact center operations. The integration with our CRM system has streamlined our workflows, reducing the time spent on manual...

P. Young

I've been using CloudTalk for our customer service team and it's been a game-changer. The ease of use is impressive - we were able to set up call flows and integrations with our CRM in no time. The cloud-based infrastructure ensures seamless connectivity and top-notch audio quality, which ...

Alternatives to CloudTalk you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

Frequently asked questions about CloudTalk

Find answers to the most relevant queries to be able to make decisions right away.

What is CloudTalk?

CloudTalk is a cloud-based phone system that allows businesses to manage their calls, texts, and customer interactions from a single platform.


How does CloudTalk improve my customer experience?

CloudTalk provides advanced call management features, such as call routing, IVR, and real-time analytics, to help you deliver exceptional customer experiences.


Is CloudTalk scalable for my growing business?

Yes, CloudTalk is designed to scale with your business. Our cloud-based architecture ensures that you can easily add or remove users, extensions, and features as needed.


How secure is my data with CloudTalk?

CloudTalk takes the security of your data very seriously. We use enterprise-grade encryption, password protection, and access controls to ensure that your sensitive information remains protected.


Can I integrate CloudTalk with my existing CRM or marketing tools?

Yes, CloudTalk offers seamless integrations with popular CRMs like Salesforce, HubSpot, and Zoho, as well as marketing automation platforms like Mailchimp and Marketo.


How do I get started with CloudTalk?

Getting started with CloudTalk is easy! Simply sign up for a free trial on our website, and one of our friendly customer success managers will guide you through the setup process.


What kind of support does CloudTalk offer?

CloudTalk provides 24/7 phone and email support, as well as an extensive knowledge base and online community forums to help you get the most out of our platform.


Is there a mobile app for CloudTalk?

Yes, we have native mobile apps for iOS and Android that allow you to take your customer interactions on-the-go!


Can I cancel my CloudTalk subscription at any time?

Yes, you can cancel your subscription at any time. We offer a flexible 30-day notice period for cancellation or downgrading of services.



Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you