CloudTalk is a cloud-based phone system that allows businesses to manage their calls, texts, and customer interactions from a single platform.

CloudTalk

Name: CloudTalk
Rating: 4.2 (1775 reviews)

CloudTalk is a cloud-based contact center software that provides businesses with a comprehensive platform for managing customer interactions. It offers features such as call routing, IVR, ACD, and CRM integration, allowing users to streamline their sales, marketing, and support activities in a single interface. The software also includes analytics and AI-powered tools for improving customer experience and agent productivity.

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Reviews and Ratings of CloudTalk

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G2 Rating

4.3 (1,171 Reviews)

SaasGuro Rating

Overall 4.2 (1,775 Reviews)

Value for Money

Ease of Use

Support

Capterra Rating

4.4 (263 Reviews)

What verified reviews from expects say about
CloudTalk

Insights from field experts about CloudTalk from first hand

P. Harris

I've had an exceptional experience with CloudTalk - seamless integration, intuitive interface, and top-notch call quality. The software has streamlined our customer communication, significantly reducing wait times and improving overall satisfaction. Highly recommended for businesses!

C. Brown

I was really let down by CloudTalk's performance. The integration with our CRM was clunky and caused frequent dropped calls. The mobile app was also a major disappointment - it crashed multiple times during my testing period. The features were overhyped and didn't live up to the promises m...

T. Campbell

I was thoroughly disappointed with CloudTalk. The user interface is cluttered and confusing to navigate, making it difficult to manage my contacts and calls efficiently. Integration issues with our existing CRM software were also a major hassle, resulting in lost productivity and wasted ti...

A. Davis

I've been using CloudTalk for our customer support team and I must say it's been a game-changer. The user-friendly interface makes it easy to set up and manage my contact center operations. The integration with our CRM system has streamlined our workflows, reducing the time spent on manual...

P. Young

I've been using CloudTalk for our customer service team and it's been a game-changer. The ease of use is impressive - we were able to set up call flows and integrations with our CRM in no time. The cloud-based infrastructure ensures seamless connectivity and top-notch audio quality, which ...

CloudTalk is best fit for these top industries

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Agriculture

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Frequently asked questions about CloudTalk

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