CloudTalk vs JustCall

Discover how CloudTalk and JustCall compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,775)
4.3 (2,699)

Value for Money

3.6
4.6

Ease of Use

4.4
4.1

ROI

13%
41%

Productivity

27%
30%

Support

4.4
3.1

Categories

6
5

Industries

11
38

Features

52
46

Small Businesses

17%
25%

Medium Businesses

75%
60%

Enterprise Businesses

8%
15%

Industries Comparison

Administrative

#304
#286

Agriculture

#378
#356

Arts

N/A
#279

Automotive

#426
#403

Biotechnology

N/A
#277

Chemical

#345
#327

Defense

N/A
#290

Education

#318
#295

Fashion

N/A
#254

Finance

#382
#359

Categories Comparison

Audio Conferencing

N/A
#5

Call Accounting

#3
N/A

Contact Center Quality Assurance

#7
N/A

IVR

#12
#11

Predictive Dialer

#7
N/A

SMS Survey

N/A
#1

Softphone

#6
N/A

Speech Analytics

N/A
#4

Telemarketing

#4
#3

Features Comparison

Activity Dashboard

#301
N/A

Agent Interface

#12
N/A

Alerts/Notifications

N/A
#304

Auto-Dialer

#34
#33

Automatic Call Distribution

#24
#23

Automatic Transcription

N/A
#20

By-Extension Reporting

#2
N/A

CRM

#189
#178

Call Center Management

#34
#31

Call Disposition

#13
#12

Winners

JustCall

1

Overall Winner

3

JustCall

1

Reviews Winner

3

JustCall

1

Value for Money Winner

3

CloudTalk

1

Ease of Use Winner

3

JustCall

1

ROI Winner

3

JustCall

1

Productivity Winner

3

CloudTalk

1

Support Winner

3

CloudTalk

1

Categories Winner

3

JustCall

1

Industries Winner

3

CloudTalk

1

Features Winner

3

JustCall

1

Small Businesses Winner

3

CloudTalk

1

Medium Businesses Winner

3

JustCall

1

Enterprise Businesses Winner

3

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