CloudTalk vs PhoneBurner

Discover how CloudTalk and PhoneBurner compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,775)
4.7 (294)

Value for Money

3.6
3.2

Ease of Use

4.4
3.7

ROI

13%
31%

Productivity

27%
79%

Support

4.4
4.3

Categories

6
7

Industries

11
4

Features

52
75

Small Businesses

17%
37%

Medium Businesses

75%
46%

Enterprise Businesses

8%
17%

Industries Comparison

Administrative

#304
N/A

Agriculture

#378
#321

Automotive

#426
#359

Chemical

#345
N/A

Education

#318
N/A

Finance

#382
N/A

Food

#415
#351

Hospitality

#395
N/A

Hunting

N/A
#206

Manufacturing

#486
N/A

Categories Comparison

Call Accounting

#3
#2

Contact Center Quality Assurance

#7
N/A

Debt Collection

N/A
#3

Financial Services

N/A
#6

IVR

#12
#9

Insurance

N/A
#3

Mortgage

N/A
#2

Political Campaign

N/A
#2

Predictive Dialer

#7
N/A

Softphone

#6
N/A

Features Comparison

Activity Dashboard

#301
N/A

Activity Tracking

N/A
#97

Agent Interface

#12
N/A

Amortization Schedule

N/A
#5

Asset Lifecycle Management

N/A
#34

Audit Trail

N/A
#111

Auto-Dialer

#34
#30

Automatic Call Distribution

#24
N/A

By-Extension Reporting

#2
#1

CRM

#189
N/A

Winners

CloudTalk

1

Overall Winner

3

CloudTalk

1

Reviews Winner

3

CloudTalk

1

Value for Money Winner

3

CloudTalk

1

Ease of Use Winner

3

PhoneBurner

1

ROI Winner

3

PhoneBurner

1

Productivity Winner

3

CloudTalk

1

Support Winner

3

PhoneBurner

1

Categories Winner

3

CloudTalk

1

Industries Winner

3

PhoneBurner

1

Features Winner

3

PhoneBurner

1

Small Businesses Winner

3

CloudTalk

1

Medium Businesses Winner

3

PhoneBurner

1

Enterprise Businesses Winner

3

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