CloudTalk vs Workiz

Discover how CloudTalk and Workiz compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,775)
4.0 (487)

Value for Money

3.6
4.8

Ease of Use

4.4
4.6

ROI

13%
17%

Productivity

27%
19%

Support

4.4
4.1

Categories

6
4

Industries

11
30

Features

52
45

Small Businesses

17%
22%

Medium Businesses

75%
70%

Enterprise Businesses

8%
8%

Industries Comparison

Administrative

#304
#448

Aerospace

N/A
#435

Agriculture

#378
#558

Amusement

N/A
#333

Animal Production

N/A
#348

Arts

N/A
#442

Automotive

#426
N/A

Beverage

N/A
#423

Chemical

#345
N/A

Clothing

N/A
#482

Categories Comparison

Call Accounting

#3
N/A

Carpet Cleaning

N/A
#11

Contact Center Quality Assurance

#7
N/A

Garage Door

N/A
#7

IVR

#12
#20

Janitorial

N/A
#7

Predictive Dialer

#7
N/A

Softphone

#6
N/A

Telemarketing

#4
N/A

Features Comparison

Activity Dashboard

#301
N/A

Agent Interface

#12
N/A

Auto-Dialer

#34
#44

Automatic Call Distribution

#24
#34

Bid Management

N/A
#39

Billing & Invoicing

N/A
#273

By-Extension Reporting

#2
N/A

CRM

#189
N/A

Call Center Management

#34
#45

Call Disposition

#13
#20

Winners

CloudTalk

1

Overall Winner

3

CloudTalk

1

Reviews Winner

3

Workiz

1

Value for Money Winner

3

Workiz

1

Ease of Use Winner

3

Workiz

1

ROI Winner

3

CloudTalk

1

Productivity Winner

3

CloudTalk

1

Support Winner

3

CloudTalk

1

Categories Winner

3

Workiz

1

Industries Winner

3

CloudTalk

1

Features Winner

3

Workiz

1

Small Businesses Winner

3

CloudTalk

1

Medium Businesses Winner

3

CloudTalk

1

Enterprise Businesses Winner

3

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