Convin vs Customer Frontlines

Discover how Convin and Customer Frontlines compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

3.5 (4,056)
4.5 (283)

Value for Money

4.6
4.3

Ease of Use

4.6
4.8

ROI

8%
23%

Productivity

38%
51%

Support

4.5
4.2

Categories

4
6

Industries

43
56

Features

38
54

Small Businesses

13%
10%

Medium Businesses

68%
83%

Enterprise Businesses

19%
7%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Arms

Arts

Automotive

Beverage

Categories Comparison

Contact Center Quality Assurance

Conversation Intelligence

Customer Journey Mapping Tools

Customer Retention

Digital Experience Platforms (DXP)

NPS

Sales Coaching

Speech Analytics

Features Comparison

A/B Testing

AI/Machine Learning

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Notifications

Analytics

Anonymous Feedback

Assessment Management

Winners

Customer Frontlines

1

Overall Winner

3

Convin

1

Reviews Winner

3

Convin

1

Value for Money Winner

3

Customer Frontlines

1

Ease of Use Winner

3
3

Customer Frontlines

1

Productivity Winner

3

Convin

1

Support Winner

3

Customer Frontlines

1

Categories Winner

3

Customer Frontlines

1

Industries Winner

3

Customer Frontlines

1

Features Winner

3

Convin

1

Small Businesses Winner

3

Customer Frontlines

1

Medium Businesses Winner

3

Convin

1

Enterprise Businesses Winner

3

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