Hi, how can we help you today?

Convin

Convin is a conversational AI platform that enables businesses to create custom chatbots and voice assistants for customer support, sales, and marketing. It offers a user-friendly interface and integration with various messaging platforms.

Reviews and Ratings of Convin

We have gathered all the data so you don't have to.

Making decisions simple and saving your time and money.

G2 Rating

4.7 (535 Reviews)

SaasGuro Rating

Overall 3.5 (4,056 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.9 (232 Reviews)

What verified reviews from expects say about
Convin

Insights from field experts about Convin from first hand

A. Young

Disappointing experience with Convin - its automation features were clunky and often failed to trigger follow-up tasks, wasting valuable time and resources. Customer support was also unresponsive and unhelpful when issues arose.

B. Young

I'm thoroughly impressed with Convin's intuitive interface and seamless project management capabilities. The AI-powered task suggestions have significantly boosted my productivity, allowing me to prioritize and complete tasks more efficiently. Integration with existing tools is also smooth...

J. Thomas

I'm thoroughly impressed with Convin's user-friendly interface and robust features which streamlined my workflow, reduced errors, and increased productivity by a substantial margin, making it an indispensable tool for professionals.

L. Scott

I've had the pleasure of utilizing Convin for several months now, and I must say it's been a game-changer for my business. The ease of use and seamless integration with our existing systems have allowed us to streamline our workflow significantly, resulting in substantial time savings. The...

T. Wright

I've had the pleasure of utilizing Convin software for my sales team's onboarding process and I must say it's been a game-changer. The platform's AI-driven approach to conversational learning has proven incredibly effective in getting our new hires up-to-speed quickly, with a noticeable im...

Alternatives to Convin you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

Bitrix24 logo

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

LiveAgent logo

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Zoho Desk logo

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Nextiva logo

Nextiva

Nextiva is a cloud-based business communication platform offering VoIP phone systems, video conferencing, and customer engagement tools for small to medium-sized businesses, simplifying operations and enhancing customer experience.

Fathom

Fathom is a global data analytics and insights platform that leverages AI-driven research and machine learning algorithms to provide actionable intelligence for businesses. It aggregates publicly available information on companies and individuals, allowing users to track trends, identify patterns, and uncover new opportunities. The platform offers customizable dashboards, real-time updates, and advanced search capabilities.

Gong io

Gong.io is an AI-powered sales intelligence platform that provides real-time conversation analysis and insights to help businesses improve sales performance, identify new opportunities, and optimize customer engagement.

Talkdesk

Talkdesk is a cloud-based contact center software that provides businesses with an all-in-one platform for customer engagement. It offers features such as omnichannel communication, AI-powered routing, and analytics-driven insights to help companies deliver exceptional customer experiences. The software also includes integration capabilities with popular CRM systems, enabling seamless data sharing and automation of business processes.

inContact Call Center Software

inContact Call Center Software is a cloud-based contact center platform that offers omnichannel engagement, AI-driven routing, and real-time analytics to help businesses streamline customer interactions, improve agent productivity, and deliver exceptional customer experiences.

RingOver

RingOver is a cloud-based communication platform that provides businesses with a virtual PBX system, integrated CRM and dialer tools to manage customer interactions, sales pipeline, and marketing campaigns in one seamless interface.

Frequently asked questions about Convin

Find answers to the most relevant queries to be able to make decisions right away.

What is Convin?

Convin is a conversational AI platform that enables businesses to automate customer support and improve user experience.


How does Convin work?

Convin uses natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries in real-time.


What are the benefits of using Convin?

Convin offers several benefits, including increased efficiency, reduced costs, and improved customer satisfaction through automated support and personalized experiences.


Is Convin customizable?

Yes, Convin can be customized to fit your business needs, with integrations to various platforms and systems, as well as the ability to create tailored workflows and responses.


How secure is my data on Convin?

Convin takes security seriously, using enterprise-grade encryption and secure protocols to protect customer data and ensure compliance with relevant regulations.


Can I integrate Convin with other tools and systems?

Yes, Convin offers integrations with a range of popular platforms and systems, including CRM, helpdesk, and marketing automation tools.


How do I get started with Convin?

Getting started with Convin is easy! Simply sign up for an account, explore our features and documentation, and reach out to our support team if you need any help along the way.


What kind of support does Convin offer?

Convin offers comprehensive support through various channels, including email, chat, and phone support, as well as extensive documentation and knowledge base resources.


Is there a free trial or demo available for Convin?

Yes, we offer a free trial and demo to let you experience the full features and capabilities of Convin before committing to a paid plan.



Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you