Convin vs Fathom
Features Comparison
Discover how Convin and Fathom compare to each other by their features
Total
38
92
"What If" Scenarios
AI Writing Assistant
AI/Machine Learning
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
Annotations
Assessment Management
Audio/video file upload
Auto-Dialer
Automatic Call Distribution
Automatic Transcription
Budgeting/Forecasting
Built-in Course Authoring
Business Process Automation
CRM
Calendar Management
Call Center Management
Call List Management
Call Monitoring
Call Recording
Call Tagging
Call Tracking
Call Transcription
Campaign Management
Chat/Messaging
Chatbot
Code-free Development
Collaboration Tools
Communication Management
Computer Telephony Integration
Contact Database
Contact Management
Content Management
Contextual Guidance
Customer Engagement
Customer Experience Management
Customer Surveys
Customizable Reports
Data Import/Export
Data Security
Data Visualization
Dynamic Modeling
Email Management
Employee Coaching Tools
Event Triggered Actions
Feedback Management
File Sharing
File Transfer
For Sales Teams/Organizations
For eCommerce
Forecasting
Full Text Search
Gamification
Goal Setting/Tracking
Graphical Data Presentation
IVR
Intent Recognition
Interaction Tracking
KPI Monitoring
Keyword Filtering
Lead Capture
Lead Engagement
Lead Generation
Lead Management
Lead Qualification
Learning Management
Learning Paths/Tracks
Live Chat
Meeting Management
Multi-Channel Communication
Multi-Language
Multiple Scoring Models
Natural Language Processing
Notes Management
Onboarding
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Playback Controls
Predictive Analytics
Process/Workflow Automation
Prospecting Tools
Quality Management
Real-Time Data
Recording
Reporting & Statistics
Reporting/Analytics
Sales Pipeline Management
Sales Reports
Self-Service Search
Sentiment Analysis
Speech Recognition
Speech Synthesis
Statistical Analysis
Strategic Planning
Text Editing
Third-Party Integrations
Timecoding
Training Management
Trend Analysis
Trend/Problem Indicators
Voice Mail
Workflow Management
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