Convin vs JustCall
Features Comparison
Discover how Convin and JustCall compare to each other by their features
Total
38
46
AI/Machine Learning
Access Controls/Permissions
Activity Dashboard
Agent Interface
Alerts/Notifications
Assessment Management
Auto-Dialer
Automatic Call Distribution
Automatic Transcription
Built-in Course Authoring
CRM
Call Center Management
Call Disposition
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Call Tracking
Callback Scheduling
Caller ID
Campaign Management
Custom Greetings/Messages
Customer Surveys
Customizable Templates
Data Security
Employee Coaching Tools
Feedback Management
File Sharing
Gamification
IVR
Inbound Call Center
Intent Recognition
International Calling
KPI Monitoring
Keyword Filtering
Keyword Tracking
Lead Distribution
Lead Qualification
Learning Management
Learning Paths/Tracks
MMS
Mass Texting
Message Personalization
Mobile Access
Multi-Channel Communication
Multiple Scoring Models
Multiple Scripts
Natural Language Processing
Notes Management
Onboarding
Performance Metrics
Phone Key Input
Pre-recorded Messages
Predictive Analytics
Process/Workflow Automation
Quality Management
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Reporting & Statistics
Reporting/Analytics
Screen Sharing
Self-Service Search
Sentiment Analysis
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Third-Party Integrations
Training Management
Trend Analysis
Trend/Problem Indicators
Two Way Audio & Video
Virtual Voicemail
Voice Mail
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