Customer Frontlines vs Convin

Discover how Customer Frontlines and Convin compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (283)

3.5 (4,056)

Value for Money

4.3

4.6

Ease of Use

4.8

4.6

ROI

23%

Productivity

51%

38%

Support

4.2

4.5

Industries

Features

Small Businesses

10%

13%

Medium Businesses

83%

68%

Enterprise Businesses

19%

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Industries Comparison

Accommodation

#409

#342

Administrative

#348

#296

Advertising

#311

N/A

Aerospace

#330

#280

Agriculture

#435

N/A

Airlines

#236

N/A

Arms

#277

#235

Arts

#342

N/A

Automotive

#490

#417

Beverage

#338

#283

Categories Comparison

Contact Center Quality Assurance

Conversation Intelligence

N/A

Customer Journey Mapping Tools

#10

N/A

Customer Retention

N/A

Digital Experience Platforms (DXP)

N/A

NPS

N/A

Sales Coaching

N/A

Speech Analytics

Features Comparison

A/B Testing

#65

N/A

AI/Machine Learning

N/A

#93

Access Controls/Permissions

N/A

#222

Activity Dashboard

#340

#291

Activity Tracking

#120

N/A

Agent Interface

#14

#11

Alerts/Notifications

#357

N/A

Analytics

#22

N/A

Anonymous Feedback

#14

N/A

Assessment Management

N/A

#66

Winners

Convin