Customer Frontlines vs Hotjar

Discover how Customer Frontlines and Hotjar compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (283)

4.4 (889)

Value for Money

4.3

3.7

Ease of Use

4.8

3.7

ROI

23%

51%

Productivity

51%

26%

Support

4.2

Industries

Features

Small Businesses

10%

15%

Medium Businesses

83%

78%

Enterprise Businesses

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Industries Comparison

Accommodation

#409

#252

Administrative

#348

N/A

Advertising

#311

N/A

Aerospace

#330

N/A

Agriculture

#435

N/A

Airlines

#236

N/A

Arms

#277

N/A

Arts

#342

N/A

Automotive

#490

#317

Beverage

#338

N/A

Categories Comparison

Contact Center Quality Assurance

N/A

Customer Journey Mapping Tools

#10

Customer Retention

Digital Experience Platforms (DXP)

N/A

Heatmap

N/A

NPS

N/A

Product Analytics

N/A

Qualitative Data Analysis

N/A

Speech Analytics

N/A

User Experience (UX)

N/A

Features Comparison

A/B Testing

#65

#56

API

N/A

#143

Activity Dashboard

#340

#232

Activity Tracking

#120

#86

Agent Interface

#14

N/A

Alerts/Notifications

#357

#249

Analytics

#22

N/A

Annotations

N/A

#32

Anonymous Feedback

#14

N/A

Audience Targeting

N/A

#42

Winners

Hotjar