Hotjar is a powerful analytics tool that helps you understand how users interact with your website or application, providing insights to improve user experience and conversion rates.

Hotjar

Unlock user insights with Hotjar's powerful analytics and feedback tools, helping businesses optimize their websites and applications for a better user experience.

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Reviews and Ratings of Hotjar

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.4 (889)

ROI

51%

Productivity

26%

Value for Money

3.7

Ease of Use

3.7

Support

4.2

Usage by Business Size

15%

78%

Categories - 10

Customer Journey Mapping Tools

Customer Retention

Heatmap

Product Analytics

Qualitative Data Analysis

User Experience (UX)

Features - 82

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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

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Hotjar Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

Collects up to 2,000 sessions (users) per month. Perfect for small teams or personal projects.

$39

Growth

Collects up to 15,000 sessions (users) per month. Ideal for growing businesses and marketing teams.

$79

Pro

Collects unlimited sessions (users). Suitable for larger teams and advanced users.

$99

Hotjar Product Reviews

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What verified reviews from expects say about
Hotjar

Insights from field experts about Hotjar from first hand.

J. Young

I was underwhelmed with Hotjar's user experience. The heatmaps were cluttered and difficult to interpret, while the recordings felt invasive and lacking in context. Customer support responses seemed dismissive of my concerns. Despite its promise, I found Hotjar to be more trouble than it w...

K. Miller

I've had the pleasure of using Hotjar and I must say it's been a game-changer for our user experience and feedback loop. The heatmaps and scroll maps have given us unparalleled insights into how users interact with our website, allowing us to make data-driven decisions that improve the ove...

M. Brooks

I've had a terrible experience with Hotjar. Despite its promising features, I found it to be clunky and difficult to use. The setup process was tedious, and I encountered numerous errors when trying to implement heatmaps and scroll maps on my website. Their customer support team seemed unh...

S. Patel

I've been blown away by Hotjar's ease of use and actionable insights - it's been a game-changer for our website optimization efforts, allowing us to better understand user behavior and make data-driven decisions with confidence every time.

C. Stewart

I was excited to try out Hotjar's heatmaps and user recordings features but was left underwhelmed. The setup process was clunky and required way too much manual input, which took up valuable time that I could have spent on actual optimization work. Once set up, the data itself was somewha...

B. Smith

I've been blown away by Hotjar's ability to provide actionable insights on user behavior. The heatmaps and recordings have helped me identify areas for improvement in our website design, resulting in a significant increase in engagement and conversion rates. The intuitive interface makes i...

J. Hernandez

I've been using Hotjar for the past month to analyze user behavior on our website and I'm extremely disappointed. The data they provide is incomplete and inaccurate most of the time. The heatmaps are often distorted or missing crucial information, making it impossible to make informed deci...

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Hotjar is best fit for these top industries

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Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Automotive

Automotive industry software for design, production planning, and quality control. Advanced solutions to develop vehicle models, manage manufacturing processes, and ensure safety standards. Key tools for precise and reliable automotive production.

Finance

Finance industry software for portfolio management, risk assessment, and transaction processing. Advanced solutions to track investments, analyze data, and ensure compliance. Essential tools for modern financial operations.

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