Customer Frontlines vs Trustpilot

Discover how Customer Frontlines and Trustpilot compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (283)
4.2 (321,087)

Value for Money

4.3
4.0

Ease of Use

4.8
4.4

ROI

23%
24%

Productivity

51%
14%

Support

4.2
2.4

Categories

6
6

Industries

56
58

Features

54
59

Small Businesses

10%
23%

Medium Businesses

83%
58%

Enterprise Businesses

7%
19%

Industries Comparison

Accommodation

#409
N/A

Administrative

#348
#1

Advertising

#311
#1

Aerospace

#330
#1

Agriculture

#435
#2

Airlines

#236
#1

Amusement

N/A
#1

Animal Production

N/A
#1

Arms

#277
N/A

Arts

#342
#1

Categories Comparison

Contact Center Quality Assurance

#9
N/A

Customer Experience

N/A
#1

Customer Journey Mapping Tools

#10
N/A

Customer Loyalty

N/A
#1

Customer Retention

#5
N/A

Customer Satisfaction

N/A
#1

Digital Experience Platforms (DXP)

#4
N/A

NPS

#8
#1

Reputation Management

N/A
#1

Review Management

N/A
#1

Features Comparison

A/B Testing

#65
N/A

AI/Machine Learning

N/A
#1

Activity Dashboard

#340
N/A

Activity Tracking

#120
N/A

Agent Interface

#14
N/A

Alerts/Notifications

#357
N/A

Analytics

#22
N/A

Anonymous Feedback

#14
N/A

Automated Responses

N/A
#1

Automatic Transcription

#25
N/A

Winners

Customer Frontlines

1

Overall Winner

3

Trustpilot

1

Reviews Winner

3

Customer Frontlines

1

Value for Money Winner

3

Customer Frontlines

1

Ease of Use Winner

3

Customer Frontlines

1

Productivity Winner

3

Customer Frontlines

1

Support Winner

3

Customer Frontlines

1

Categories Winner

3

Trustpilot

1

Industries Winner

3

Trustpilot

1

Features Winner

3

Trustpilot

1

Small Businesses Winner

3

Customer Frontlines

1

Medium Businesses Winner

3

Trustpilot

1

Enterprise Businesses Winner

3

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