Trustpilot is a review platform that allows businesses to collect and showcase customer reviews on their website, social media, or mobile app.

Trustpilot

Unlock customer insights with Trustpilot's review management platform. Analyze feedback, improve reputation, and drive business growth through our comprehensive online reputation tool.

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Reviews and Ratings of Trustpilot

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.2 (321,087)

ROI

24%

Productivity

14%

Value for Money

4.0

Ease of Use

4.4

Support

2.4

Usage by Business Size

23%

58%

19%

Categories - 6

Customer Experience

Customer Loyalty

Customer Satisfaction

NPS

Reputation Management

Review Management

Features - 59

CSAT Survey Structure

Campaign Management

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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

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Trustpilot Pricing Plans

Find out which pricing plan is the best fit for you.

Free

Up to 100 reviews per year

Starter

Perfect for small businesses and startups. Collect and showcase reviews on your website.

$29

Growth

Scale your business with our most popular plan. Get insights, reminders, and more features to grow your customer base.

$99

Pro

Take control of your online reputation with advanced analytics and custom reporting.

$249

Advanced

Unlock the full potential of Trustpilot. Get advanced features, priority support, and more.

$499

Trustpilot Product Reviews

See the platform from within the latest Trustpilot videos.

What verified reviews from expects say about
Trustpilot

Insights from field experts about Trustpilot from first hand.

S. Smith

I've had an exceptional experience with Trustpilot - their user-friendly interface and robust features have streamlined our customer feedback process, allowing us to deliver top-notch service while enhancing our online reputation through actionable insights.

J. Sanchez

I've been using Trustpilot for a year and it's revolutionized my customer engagement. The ease of use and sleek interface make collecting reviews a breeze. I love how it helps me identify areas for improvement and showcases our excellent service to potential customers. Overall, Trustpilot ...

R. Martin

I've been using Trustpilot for my business and it's been a game changer. The ease of use is exceptional, even for someone like me who isn't tech savvy. The customer reviews are easy to manage and respond to. Their analytics tool helps us identify areas for improvement and track our progres...

T. Foster

I've been using Trustpilot for my online business and it's been a game-changer. The ease of use and seamless integration with our website have allowed us to not only manage but also grow our customer reviews and ratings. I love the detailed analytics and insights that help me understand wh...

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Trustpilot is best fit for these top industries

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Administrative

Administrative industry software for task management, document handling, and communication. Advanced solutions to organize workflows, track progress, and improve efficiency. Key tools for smooth and effective administrative operations.

Advertising

Advertising industry software for campaign management, audience analytics, and creative collaboration. Advanced solutions to plan campaigns, track performance, and design content. Essential tools for impactful and successful advertising efforts.

Aerospace

Aerospace industry software for design, project management, and quality control. Leading solutions to develop aircraft systems, manage production processes, and ensure safety standards. Trusted by manufacturers to support precise and reliable aerospace engineering.

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