Hi, how can we help you today?

Trustpilot

Trustpilot is a review management and reputation marketing platform that helps businesses collect and showcase customer reviews on their websites, social media, and search engines. It streamlines review collection, moderation, and display, enhancing online visibility and credibility through genuine customer testimonials. By leveraging Trustpilot's features, businesses can build trust with potential customers and drive sales growth.

Reviews and Ratings of Trustpilot

We have gathered all the data so you don't have to.

Making decisions simple and saving your time and money.

G2 Rating

3.5 (217 Reviews)

SaasGuro Rating

Overall 4.2 (321,087 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.5 (1,176 Reviews)

What verified reviews from expects say about
Trustpilot

Insights from field experts about Trustpilot from first hand

S. Smith

I've had an exceptional experience with Trustpilot - their user-friendly interface and robust features have streamlined our customer feedback process, allowing us to deliver top-notch service while enhancing our online reputation through actionable insights.

J. Sanchez

I've been using Trustpilot for a year and it's revolutionized my customer engagement. The ease of use and sleek interface make collecting reviews a breeze. I love how it helps me identify areas for improvement and showcases our excellent service to potential customers. Overall, Trustpilot ...

R. Martin

I've been using Trustpilot for my business and it's been a game changer. The ease of use is exceptional, even for someone like me who isn't tech savvy. The customer reviews are easy to manage and respond to. Their analytics tool helps us identify areas for improvement and track our progres...

T. Foster

I've been using Trustpilot for my online business and it's been a game-changer. The ease of use and seamless integration with our website have allowed us to not only manage but also grow our customer reviews and ratings. I love the detailed analytics and insights that help me understand wh...

Alternatives to Trustpilot you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

Pipedrive logo

Pipedrive

Pipedrive is a sales pipeline management platform that helps businesses manage their sales process efficiently. It offers customizable pipelines, deal tracking, and sales team collaboration tools to streamline sales operations and boost revenue growth. With Pipedrive, users can visualize their sales journey, set targets, and gain insights into their sales performance in real-time, making it easier to close deals and achieve business goals.

JotForm 4 0 logo

JotForm 4 0

JotForm 4.0 is a powerful online form builder that simplifies data collection with intuitive drag-and-drop functionality customizable templates and seamless integrations with popular services such as Google Sheets Mailchimp and more.

Jobber logo

Jobber

Jobber is a CRM and job management platform designed for service-based businesses. It helps users manage clients, jobs, and finances in one place, automating workflows and streamlining communication with clients. Features include scheduling, invoicing, and payment tracking, as well as integrations with popular tools like Google Calendar and QuickBooks.

LiveAgent logo

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Marketing 360 logo

Marketing 360

Marketing 360 is a comprehensive marketing platform that offers a range of tools and features to help small businesses manage their online presence, generate leads, and drive sales. It provides website design, hosting, SEO optimization, email marketing, social media management, lead tracking, and analytics in one easy-to-use interface.

Zendesk logo

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Zoho CRM logo

Zoho CRM

Zoho CRM is a cloud-based customer relationship management software that helps businesses manage contacts, leads, accounts, and sales pipelines. It offers features like sales automation, marketing automation, and analytics to boost sales and productivity.

Zoho Desk logo

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Freshdesk logo

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Frequently asked questions about Trustpilot

Find answers to the most relevant queries to be able to make decisions right away.

What is Trustpilot?

Trustpilot is a review platform that allows businesses to collect and showcase customer reviews on their website, social media, or mobile app.


How does Trustpilot work?

Trustpilot works by allowing customers to leave reviews about a business after they have made a purchase or used their services. These reviews are then displayed on the business's profile page and can also be syndicated to other websites.


What kind of businesses use Trustpilot?

Trustpilot is used by a wide range of businesses, including retailers, restaurants, hotels, and service providers. Any business that wants to improve customer trust and increase sales can benefit from using Trustpilot.


How do I add reviews to my Trustpilot profile?

You can add reviews to your Trustpilot profile by sharing a unique review link with customers, or by integrating the Trustpilot widget directly into your website or mobile app. Reviews can also be submitted manually through the Trustpilot dashboard.


Can I respond to reviews on Trustpilot?

Yes, businesses can respond to customer reviews on Trustpilot. This allows you to engage with customers and address any concerns they may have about your business or services.


Is Trustpilot free to use?

Trustpilot offers a range of pricing plans, including a free plan for small businesses. However, the free plan has some limitations, such as limited review storage and no access to advanced analytics tools.


How does Trustpilot help me improve my business?

Trustpilot helps businesses improve by providing valuable customer feedback that can be used to make improvements to products or services. By showcasing customer reviews on your website or social media, you can increase trust and sales with potential customers.



Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you