ELSA Speak vs Convin

Discover how ELSA Speak and Convin compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (277)
3.5 (4,056)

Value for Money

4.8
4.6

Ease of Use

5.0
4.6

ROI

33%
8%

Productivity

15%
38%

Support

4.5
4.5

Categories

4
4

Industries

14
43

Features

41
38

Small Businesses

23%
13%

Medium Businesses

72%
68%

Enterprise Businesses

5%
19%

Industries Comparison

Accommodation

#528
#342

Administrative

N/A
#296

Aerospace

#443
#280

Arms

#357
#235

Automotive

#646
#417

Beverage

N/A
#283

Chip

N/A
#229

Construction

#502
N/A

Defense

#460
#300

Education

N/A
#306

Categories Comparison

Contact Center Quality Assurance

N/A
#6

Conversation Intelligence

N/A
#8

Language Learning

#3
N/A

Sales Coaching

N/A
#7

Speech Analytics

#9
#5

Speech Recognition

#8
N/A

Transcription

#10
N/A

Features Comparison

AI/Machine Learning

#127
#93

Academic/Education

#13
N/A

Access Controls/Permissions

N/A
#222

Activity Dashboard

N/A
#291

Agent Interface

N/A
#11

Annotations

#57
N/A

Assessment Management

N/A
#66

Audio Capture

#22
N/A

Audio/video file upload

#13
N/A

Automatic Call Distribution

#35
N/A

Winners

ELSA Speak

1

Overall Winner

3

Convin

1

Reviews Winner

3

ELSA Speak

1

Value for Money Winner

3

ELSA Speak

1

Ease of Use Winner

3

ELSA Speak

1

ROI Winner

3

Convin

1

Productivity Winner

3

Convin

1

Support Winner

3

ELSA Speak

1

Categories Winner

3

Convin

1

Industries Winner

3

ELSA Speak

1

Features Winner

3

ELSA Speak

1

Small Businesses Winner

3

ELSA Speak

1

Medium Businesses Winner

3

Convin

1

Enterprise Businesses Winner

3

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