Freshdesk vs Freshservice

Discover how Freshdesk and Freshservice compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (7,180)

4.6 (1,916)

Value for Money

4.1

4.8

Ease of Use

3.1

4.4

ROI

11%

Productivity

26%

Support

4.1

4.4

Industries

Features

130

112

Small Businesses

36%

Medium Businesses

58%

56%

Enterprise Businesses

Get Started with Freshdesk now!

Get Started with Freshservice now!

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Arts

Automotive

Beverage

Biotechnology

Full Industries Comparison

Categories Comparison

Business Continuity

CMDB

Call Center

Call Recording

Change Management

Complaint Management

Contract Management

Customer Communications Management

Customer Engagement

Customer Experience

Full Categories Comparison

Features Comparison

API

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Analytics

Approval Process Control

Approval Workflow

Asset Lifecycle Management

Full Features Comparison

Winners

Freshservice

Freshdesk

Overall Winner

Freshservice

Freshdesk

Reviews Winner

Freshdesk

Freshservice

Value for Money Winner

Freshdesk

Freshservice

Ease of Use Winner

Freshservice

Freshdesk

ROI Winner

Freshdesk

Freshservice

Productivity Winner

Freshdesk

Freshservice

Support Winner

Freshservice

Freshdesk

Categories Winner

Freshservice

Freshdesk

Industries Winner

Freshservice

Freshdesk

Features Winner

Freshservice

Freshdesk

Small Businesses Winner

Freshservice

Freshdesk

Medium Businesses Winner

Freshdesk

Freshservice

Enterprise Businesses Winner

Get Started with Freshdesk now!

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