Genesys Cloud vs CallHippo

Discover how Genesys Cloud and CallHippo compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (1,644)
3.5 (1,553)

Value for Money

4.7
4.9

Ease of Use

3.9
3.9

ROI

16%
6%

Productivity

24%
29%

Support

3.1
4.4

Categories

3
5

Industries

65
15

Features

39
47

Small Businesses

12%
28%

Medium Businesses

80%
53%

Enterprise Businesses

8%
19%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Call Center Workforce Management

Call Recording

Call Tracking

Contact Center Quality Assurance

IVR

Speech Recognition

Telephony

Features Comparison

API

Activity Dashboard

Agent Interface

Audio Capture

Auto-Dialer

Automatic Call Distribution

CRM

Call Center Management

Call Disposition

Call Logging

Winners

CallHippo

1

Overall Winner

3

Genesys Cloud

1

Reviews Winner

3

CallHippo

1

Value for Money Winner

3

Genesys Cloud

1

Ease of Use Winner

3

Genesys Cloud

1

ROI Winner

3

CallHippo

1

Productivity Winner

3

CallHippo

1

Support Winner

3

CallHippo

1

Categories Winner

3

Genesys Cloud

1

Industries Winner

3

CallHippo

1

Features Winner

3

CallHippo

1

Small Businesses Winner

3

Genesys Cloud

1

Medium Businesses Winner

3

CallHippo

1

Enterprise Businesses Winner

3

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