Genesys Cloud vs JustCall

Discover how Genesys Cloud and JustCall compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (1,644)
4.3 (2,699)

Value for Money

4.7
4.6

Ease of Use

3.9
4.1

ROI

16%
41%

Productivity

24%
30%

Support

3.1
3.1

Categories

3
5

Industries

65
38

Features

39
46

Small Businesses

12%
25%

Medium Businesses

80%
60%

Enterprise Businesses

8%
15%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Audio Conferencing

Call Center Workforce Management

Contact Center Quality Assurance

IVR

SMS Survey

Speech Analytics

Telemarketing

Features Comparison

Activity Dashboard

Agent Interface

Alerts/Notifications

Auto-Dialer

Automatic Call Distribution

Automatic Transcription

CRM

Call Center Management

Call Disposition

Call Logging

Winners

JustCall

1

Overall Winner

3

JustCall

1

Reviews Winner

3

Genesys Cloud

1

Value for Money Winner

3

JustCall

1

Ease of Use Winner

3

JustCall

1

ROI Winner

3

JustCall

1

Productivity Winner

3

Genesys Cloud

1

Support Winner

3

JustCall

1

Categories Winner

3

Genesys Cloud

1

Industries Winner

3

JustCall

1

Features Winner

3

JustCall

1

Small Businesses Winner

3

Genesys Cloud

1

Medium Businesses Winner

3

JustCall

1

Enterprise Businesses Winner

3

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