Genesys Cloud vs Nextiva

Discover how Genesys Cloud and Nextiva compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (1,644)
4.6 (8,408)

Value for Money

4.7
4.6

Ease of Use

3.9
3.3

ROI

16%
6%

Productivity

24%
92%

Support

3.1
3.8

Categories

3
12

Industries

65
16

Features

39
97

Small Businesses

12%
13%

Medium Businesses

80%
78%

Enterprise Businesses

8%
9%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Audio Conferencing

Business Phone Systems

Call Center

Call Center Workforce Management

Call Tracking

Cloud PBX

Contact Center

Contact Center Quality Assurance

IVR

Market Research

Features Comparison

API

Activity Dashboard

Agent Interface

Alerts/Notifications

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Benchmarking

Blended Call Center

Winners

Nextiva logo

Nextiva

1

Overall Winner

3
Nextiva logo

Nextiva

1

Reviews Winner

3

Genesys Cloud

1

Value for Money Winner

3

Genesys Cloud

1

Ease of Use Winner

3

Genesys Cloud

1

ROI Winner

3
Nextiva logo

Nextiva

1

Productivity Winner

3
Nextiva logo

Nextiva

1

Support Winner

3
Nextiva logo

Nextiva

1

Categories Winner

3

Genesys Cloud

1

Industries Winner

3
Nextiva logo

Nextiva

1

Features Winner

3
Nextiva logo

Nextiva

1

Small Businesses Winner

3

Genesys Cloud

1

Medium Businesses Winner

3
Nextiva logo

Nextiva

1

Enterprise Businesses Winner

3

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