Genesys Cloud vs RingOver

Discover how Genesys Cloud and RingOver compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (1,644)
4.2 (1,384)

Value for Money

4.7
4.6

Ease of Use

3.9
4.1

ROI

16%
37%

Productivity

24%
57%

Support

3.1
4.8

Categories

3
8

Industries

65
67

Features

39
65

Small Businesses

12%
37%

Medium Businesses

80%
54%

Enterprise Businesses

8%
9%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Auto Dialer

Business Phone Systems

Call Center Workforce Management

Cloud Communication Platform

Cloud PBX

Contact Center Quality Assurance

Conversation Intelligence

IVR

Predictive Dialer

Softphone

Features Comparison

AI/Machine Learning

Access Controls/Permissions

Activity Dashboard

Agent Interface

Auto-Dialer

Automated Attendant

Automatic Call Distribution

Call Center Management

Call Disposition

Call List Management

Winners

RingOver

1

Overall Winner

3

Genesys Cloud

1

Reviews Winner

3

Genesys Cloud

1

Value for Money Winner

3

RingOver

1

Ease of Use Winner

3

RingOver

1

ROI Winner

3

RingOver

1

Productivity Winner

3

RingOver

1

Support Winner

3

RingOver

1

Categories Winner

3

RingOver

1

Industries Winner

3

RingOver

1

Features Winner

3

RingOver

1

Small Businesses Winner

3

Genesys Cloud

1

Medium Businesses Winner

3

RingOver

1

Enterprise Businesses Winner

3

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