Genesys Cloud vs Weave

Discover how Genesys Cloud and Weave compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (1,644)
4.4 (1,184)

Value for Money

4.7
4.6

Ease of Use

3.9
3.2

ROI

16%
52%

Productivity

24%
7%

Support

3.1
4.7

Categories

3
13

Industries

65
19

Features

39
111

Small Businesses

12%
32%

Medium Businesses

80%
51%

Enterprise Businesses

8%
17%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Business Phone Systems

Call Center Workforce Management

Call Recording

Contact Center Quality Assurance

Dental

IVR

Optometry

Patient Engagement

Patient Management

Patient Scheduling

Features Comparison

AI/Machine Learning

Accounting

Activity Dashboard

Agent Interface

Alerts/Notifications

Appointment Management

Appointment Scheduling

Approval Process Control

Assessment Management

Auto-Dialer

Winners

Genesys Cloud

1

Overall Winner

3

Genesys Cloud

1

Reviews Winner

3

Genesys Cloud

1

Value for Money Winner

3

Genesys Cloud

1

Ease of Use Winner

3

Weave

1

ROI Winner

3

Genesys Cloud

1

Productivity Winner

3

Weave

1

Support Winner

3

Weave

1

Categories Winner

3

Genesys Cloud

1

Industries Winner

3

Weave

1

Features Winner

3

Weave

1

Small Businesses Winner

3

Genesys Cloud

1

Medium Businesses Winner

3

Weave

1

Enterprise Businesses Winner

3

Hi there, what do you need?

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Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

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