GitLab vs Freshservice

Discover how GitLab and Freshservice compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (2,007)
4.6 (1,916)

Value for Money

4.0
4.8

Ease of Use

3.1
4.4

ROI

8%
6%

Productivity

78%
26%

Support

4.2
4.4

Categories

10
13

Industries

9
49

Features

92
112

Small Businesses

19%
36%

Medium Businesses

72%
56%

Enterprise Businesses

9%
8%

Industries Comparison

Accommodation

N/A
#73

Administrative

N/A
#65

Advertising

#162
N/A

Agriculture

#220
#74

Airlines

N/A
#47

Automotive

N/A
#81

Beverage

N/A
#61

Biotechnology

N/A
#59

Broadcasting

N/A
#58

Chemical

#197
N/A

Categories Comparison

Agile Project Management

#10
N/A

Application Development

#8
N/A

Business Continuity

N/A
#1

CMDB

N/A
#1

Change Management

#6
#2

Continuous Integration

#5
N/A

Contract Management

N/A
#7

DevOps

#4
N/A

IT Asset Management

N/A
#3

IT Documentation

N/A
#3

Features Comparison

API

N/A
#47

Access Controls/Permissions

#138
#56

Activity Dashboard

N/A
#71

Activity Tracking

#71
#30

Alerts/Escalation

#32
#17

Alerts/Notifications

#192
#68

Analytics

N/A
#5

Approval Process Control

N/A
#38

Approval Workflow

#29
#20

Asset Lifecycle Management

N/A
#10

Winners

Freshservice logo

Freshservice

1

Overall Winner

3
GitLab logo

GitLab

1

Reviews Winner

3
Freshservice logo

Freshservice

1

Value for Money Winner

3
Freshservice logo

Freshservice

1

Ease of Use Winner

3
GitLab logo

GitLab

1

ROI Winner

3
GitLab logo

GitLab

1

Productivity Winner

3
Freshservice logo

Freshservice

1

Support Winner

3
Freshservice logo

Freshservice

1

Categories Winner

3
Freshservice logo

Freshservice

1

Industries Winner

3
Freshservice logo

Freshservice

1

Features Winner

3
Freshservice logo

Freshservice

1

Small Businesses Winner

3
GitLab logo

GitLab

1

Medium Businesses Winner

3
GitLab logo

GitLab

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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