iCloud vs Spiceworks IT Help Desk

Discover how iCloud and Spiceworks IT Help Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (1,860)
4.4 (882)

Value for Money

3.9
4.9

Ease of Use

4.9
4.9

ROI

17%
60%

Productivity

7%
48%

Support

3.2
3.1

Categories

2
7

Industries

68
5

Features

27
60

Small Businesses

30%
22%

Medium Businesses

61%
60%

Enterprise Businesses

9%
18%

Industries Comparison

Accommodation

#499
N/A

Administrative

#428
N/A

Advertising

#383
N/A

Aerospace

#416
N/A

Agriculture

#534
#372

Airlines

#295
N/A

Amusement

#318
N/A

Animal Production

#333
N/A

Arms

#335
N/A

Arts

#424
N/A

Categories Comparison

Application Performance Management

N/A
#10

Cloud Storage

#8
N/A

IT Service

N/A
#8

Network Troubleshooting

N/A
#6

Server Management

#12
#10

Server Monitoring

N/A
#9

Service Desk

N/A
#10

Website Monitoring

N/A
#8

Features Comparison

Access Controls/Permissions

#302
#228

Activity Dashboard

N/A
#295

Alerts/Escalation

N/A
#46

Alerts/Notifications

#418
#315

Analytics

N/A
#18

Archiving & Retention

#65
N/A

Automatic Backup

#20
N/A

Availability Testing

N/A
#8

Backup and Recovery

#50
N/A

Baseline Manager

N/A
#12

Winners

iCloud

1

Overall Winner

3

iCloud

1

Reviews Winner

3

Spiceworks IT Help Desk

1

Value for Money Winner

3

iCloud

1

Ease of Use Winner

3

Spiceworks IT Help Desk

1

Productivity Winner

3

iCloud

1

Support Winner

3

Spiceworks IT Help Desk

1

Categories Winner

3

iCloud

1

Industries Winner

3

Spiceworks IT Help Desk

1

Features Winner

3

iCloud

1

Small Businesses Winner

3

iCloud

1

Medium Businesses Winner

3

Spiceworks IT Help Desk

1

Enterprise Businesses Winner

3

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