EngageBay Marketing vs iContact
Features Comparison
Discover how EngageBay Marketing and iContact compare to each other by their features
Total
176
12
"What If" Scenarios
2-Way Messaging
A/B Testing
AI/Machine Learning
API
Access Controls/Permissions
Account Alerts
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
App Notifications
Audience Targeting
Audit Management
Audit Trail
Auto Update
Auto-Dialer
Automated Responses
Automatic Call Distribution
Billing & Invoicing
Brand Tracking
Business Card/Badge Scanning
CRM
CRM Integration
Calendar/Reminder System
Call Center Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Caller ID
Campaign Analytics
Campaign Management
Campaign Personalization
Campaign Scheduling
Campaign Specific Signature
Change Management
Chat/Messaging
Claims Management
Click Tracking
Client Management
Client/Property Matching
Collaboration Tools
Committee Management
Communication Management
Compliance Management
Computer Telephony Integration
Configuration Management
Contact Database
Contact Management
Content Library
Contest Management
Conversation Intelligence
Conversion Tracking
Customer Database
Customer Engagement
Customer Segmentation
Customizable Branding
Customizable Reports
Customizable Scoring
Data Enrichment
Data Import/Export
Data Visualization
Demographic/Firmographic Data
Document Management
Document Storage
Donor Management
Drip Campaigns
Dynamic Modeling
Email Distribution
Email Management
Email Marketing
Email Templates
Employee Management
Engagement Tracking
Event Management
Event Triggered Actions
Expense Tracking
Financial Management
For Financial Institutions
For Sales Teams/Organizations
Forecasting
Franchise Intranet
Fundraising Management
Funnel Analysis
Goal Setting/Tracking
Grant Management
Graphical Data Presentation
Heatmaps
IVR
Insurance Rating
Interaction Tracking
Inventory Management
Job Scheduling
Keyword Tracking
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Leaderboards
Live Chat
Location Tracking
Macros/Templated Responses
Marketing Automation
Mass Texting
Membership Management
Microlearning
Mobile Access
Mobile Coupons
Modeling & Simulation
Multi-Channel Communication
Multiple Scoring Models
NPS of Customers
Notification Scheduling
Online Forms
Online Store
Opportunity Management
Performance Management
Performance Metrics
Personalization
Pipeline Management
Point of Sale (POS)
Policy Management
Power Dialer
Predictive Dialer
Preview Dialer
Prioritization
Problem Management
Process/Workflow Automation
Progressive Dialer
Property & Casualty
Quotes/Estimates
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Referral Tracking
Relationship Tracking
Reporting & Statistics
Reporting/Analytics
Resource Allocation & Planning
Revenue Management
SMS Notifications
Sales Activity Management
Sales Pipeline Management
Sales Planning
Scheduled Messaging
Segmentation
Self Service Portal
Sentiment Analysis
Service Level Agreement (SLA) Management
Shortcodes
Signature Creation
Signature Management
Signature Templates
Site Search Tracking
Social Media Integration
Social Media Monitoring
Statistical Analysis
Support Ticket Management
Task Management
Team Assignments
Team Management
Template Management
Territory Management
Third-Party Integrations
Time on Site Tracking
Usage Tracking/Analytics
Voice Mail
Volunteer Management
Web Notifications
Web Traffic Reporting
Workflow Management
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