inContact Call Center Software vs Alvaria

Discover how inContact Call Center Software and Alvaria compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)

4.6 (324)

Value for Money

3.8

4.7

Ease of Use

3.6

4.9

ROI

19%

10%

Productivity

38%

Support

4.2

3.1

Industries

Features

Small Businesses

32%

40%

Medium Businesses

60%

43%

Enterprise Businesses

17%

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Industries Comparison

Accommodation

N/A

#999

Agriculture

N/A

#1107

Arts

N/A

#872

Automotive

N/A

#1269

Biotechnology

N/A

#850

Broadcasting

N/A

#850

Chemical

N/A

#1048

Construction

N/A

#963

Defense

N/A

#900

Electric Power

N/A

#778

Categories Comparison

Auto Dialer

N/A

Call Center Workforce Management

#11

Call Recording

N/A

Call Tracking

N/A

Contact Center Quality Assurance

N/A

Customer Support

N/A

IVR

N/A

Predictive Dialer

N/A

Speech Analytics

N/A

Features Comparison

API

#140

N/A

Activity Dashboard

#226

N/A

Agent Interface

N/A

#16

Auto-Dialer

#25

N/A

Automatic Call Distribution

#18

N/A

Automatic Transcription

#17

N/A

CRM

#143

N/A

Call Center Management

#24

N/A

Call Disposition

N/A

Call Logging

#19

N/A

Winners

Alvaria