inContact Call Center Software vs Bitrix24

Discover how inContact Call Center Software and Bitrix24 compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)
4.1 (1,559)

Value for Money

3.8
4.5

Ease of Use

3.6
3.0

ROI

19%
86%

Productivity

38%
126%

Support

4.2
4.9

Categories

9
61

Industries

3
68

Features

73
375

Small Businesses

32%
36%

Medium Businesses

60%
48%

Enterprise Businesses

8%
16%

Industries Comparison

Accommodation

N/A
#24

Administrative

N/A
#21

Advertising

N/A
#18

Aerospace

N/A
#18

Agriculture

N/A
#29

Airlines

N/A
#17

Amusement

N/A
#15

Animal Production

N/A
#18

Arms

N/A
#16

Arts

N/A
#24

Categories Comparison

AI Marketing Tools

N/A
#2

Account Based Marketing

N/A
#3

Association Management

N/A
#1

Auto Dialer

#5
N/A

Business Intelligence

N/A
#4

Business Phone Systems

N/A
#1

CPQ

N/A
#1

Call Center

N/A
#3

Call Center Workforce Management

#6
#2

Call Recording

#8
#1

Features Comparison

2-Way Messaging

N/A
#2

@mentions

N/A
#12

AI Writing Assistant

N/A
#2

AI/Machine Learning

N/A
#10

API

#140
#20

Access Controls/Permissions

N/A
#21

Account Alerts

N/A
#2

Account Management

N/A
#1

Accounting

N/A
#10

Accounting Integration

N/A
#6

Winners

Bitrix24 logo

Bitrix24

1

Value for Money Winner

3
Bitrix24 logo

Bitrix24

1

Productivity Winner

3
Bitrix24 logo

Bitrix24

1

Small Businesses Winner

3

inContact Call Center Software

1

Medium Businesses Winner

3
Bitrix24 logo

Bitrix24

1

Enterprise Businesses Winner

3

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