inContact Call Center Software vs Cloud Predictive Dialer

Discover how inContact Call Center Software and Cloud Predictive Dialer compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)
4.2 (78)

Value for Money

3.8
3.3

Ease of Use

3.6
5.0

ROI

19%
14%

Productivity

38%
14%

Support

4.2
4.7

Categories

9
2

Industries

3
13

Features

73
23

Small Businesses

32%
39%

Medium Businesses

60%
58%

Enterprise Businesses

8%
3%

Industries Comparison

Automotive

N/A
#1215

Energy

N/A
#1002

Entertainment

N/A
#807

Finance

#271
#1055

Information

N/A
#860

Insurance

#209
#829

Leisure

N/A
#888

Mining

N/A
#918

Pharmaceutical

N/A
#1054

Retail

#268
N/A

Categories Comparison

Auto Dialer

#5
N/A

Call Center Workforce Management

#6
N/A

Call Recording

#8
N/A

Call Tracking

#6
N/A

Contact Center Quality Assurance

#5
N/A

Customer Support

#9
N/A

IVR

#6
N/A

Predictive Dialer

#3
#11

Speech Analytics

#3
N/A

Telemarketing

N/A
#8

Features Comparison

API

#140
N/A

Activity Dashboard

#226
N/A

Auto-Dialer

#25
N/A

Automatic Call Distribution

#18
#42

Automatic Transcription

#17
N/A

CRM

#143
#303

Call Center Management

#24
#54

Call Disposition

#7
N/A

Call Logging

#19
#38

Call Monitoring

#20
#47

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