inContact Call Center Software vs Dialpad Sell

Discover how inContact Call Center Software and Dialpad Sell compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)
4.3 (2,992)

Value for Money

3.8
4.0

Ease of Use

3.6
4.0

ROI

19%
31%

Productivity

38%
67%

Support

4.2
4.6

Categories

9
7

Industries

3
4

Features

73
66

Small Businesses

32%
13%

Medium Businesses

60%
68%

Enterprise Businesses

8%
19%

Industries Comparison

Finance

#271
#271

Insurance

#209
#209

Manufacturing

N/A
#340

Retail

#268
#268

Categories Comparison

Auto Dialer

#5
#5

Business Phone Systems

N/A
#6

Call Center Workforce Management

#6
N/A

Call Recording

#8
N/A

Call Tracking

#6
#6

Contact Center Quality Assurance

#5
N/A

Conversation Intelligence

N/A
#5

Conversational AI Platform

N/A
#6

Customer Support

#9
N/A

IVR

#6
N/A

Features Comparison

AI/Machine Learning

N/A
#75

API

#140
#140

Access Controls/Permissions

N/A
#168

Activity Dashboard

#226
N/A

Assessment Management

N/A
#45

Auto-Dialer

#25
#25

Automated Attendant

N/A
#5

Automatic Call Distribution

#18
#18

Automatic Transcription

#17
N/A

Built-in Course Authoring

N/A
#18

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