inContact Call Center Software vs JustCall

Discover how inContact Call Center Software and JustCall compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)

4.3 (2,699)

Value for Money

3.8

4.6

Ease of Use

3.6

4.1

ROI

19%

41%

Productivity

38%

30%

Support

4.2

3.1

Industries

Features

Small Businesses

32%

25%

Medium Businesses

60%

Enterprise Businesses

15%

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Industries Comparison

Administrative

N/A

#286

Agriculture

N/A

#356

Arts

N/A

#279

Automotive

N/A

#403

Biotechnology

N/A

#277

Chemical

N/A

#327

Defense

N/A

#290

Education

N/A

#295

Fashion

N/A

#254

Finance

#271

#359

Categories Comparison

Audio Conferencing

N/A

Auto Dialer

N/A

Call Center Workforce Management

N/A

Call Recording

N/A

Call Tracking

N/A

Contact Center Quality Assurance

N/A

Customer Support

N/A

IVR

#11

Predictive Dialer

N/A

SMS Survey

N/A

Features Comparison

API

#140

N/A

Activity Dashboard

#226

N/A

Alerts/Notifications

N/A

#304

Auto-Dialer

#25

#33

Automatic Call Distribution

#18

#23

Automatic Transcription

#17

#20

CRM

#143

#178

Call Center Management

#24

#31

Call Disposition

#12

Call Logging

#19

#24

Winners

JustCall