inContact Call Center Software vs Nextiva

Discover how inContact Call Center Software and Nextiva compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)
4.6 (8,408)

Value for Money

3.8
4.6

Ease of Use

3.6
3.3

ROI

19%
6%

Productivity

38%
92%

Support

4.2
3.8

Categories

9
12

Industries

3
16

Features

73
97

Small Businesses

32%
13%

Medium Businesses

60%
78%

Enterprise Businesses

8%
9%

Industries Comparison

Accommodation

N/A
#98

Administrative

N/A
#85

Agriculture

N/A
#101

Amusement

N/A
#56

Animal Production

N/A
#61

Arts

N/A
#86

Beverage

N/A
#83

Clothing

N/A
#85

Construction

N/A
#93

Education

N/A
#85

Categories Comparison

Audio Conferencing

N/A
#3

Auto Dialer

#5
N/A

Business Phone Systems

N/A
#3

Call Center

N/A
#8

Call Center Workforce Management

#6
N/A

Call Recording

#8
N/A

Call Tracking

#6
#3

Cloud PBX

N/A
#4

Contact Center

N/A
#7

Contact Center Quality Assurance

#5
#3

Features Comparison

API

#140
#66

Activity Dashboard

#226
#100

Agent Interface

N/A
#7

Alerts/Notifications

N/A
#98

Auto-Dialer

#25
#13

Automated Attendant

N/A
#2

Automated Routing

N/A
#14

Automatic Call Distribution

#18
#11

Automatic Transcription

#17
N/A

Benchmarking

N/A
#15

Winners

Nextiva logo

Nextiva

1

Value for Money Winner

3
3
Nextiva logo

Nextiva

1

Productivity Winner

3

inContact Call Center Software

1

Small Businesses Winner

3
Nextiva logo

Nextiva

1

Medium Businesses Winner

3
Nextiva logo

Nextiva

1

Enterprise Businesses Winner

3

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