inContact Call Center Software vs RingCentral MVP

Discover how inContact Call Center Software and RingCentral MVP compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)
4.2 (1,980)

Value for Money

3.8
4.4

Ease of Use

3.6
4.9

ROI

19%
10%

Productivity

38%
21%

Support

4.2
3.5

Categories

9
10

Industries

3
68

Features

73
64

Small Businesses

32%
14%

Medium Businesses

60%
77%

Enterprise Businesses

8%
9%

Industries Comparison

Accommodation

N/A
#287

Administrative

N/A
#256

Advertising

N/A
#227

Aerospace

N/A
#234

Agriculture

N/A
#315

Airlines

N/A
#176

Amusement

N/A
#185

Animal Production

N/A
#195

Arms

N/A
#200

Arts

N/A
#245

Categories Comparison

Auto Dialer

#5
N/A

Business Phone Systems

N/A
#8

Call Center

N/A
#10

Call Center Workforce Management

#6
N/A

Call Recording

#8
#10

Call Tracking

#6
#9

Cloud PBX

N/A
#6

Contact Center

N/A
#8

Contact Center Quality Assurance

#5
N/A

Customer Support

#9
N/A

Features Comparison

API

#140
#150

Activity Dashboard

#226
#258

Alerts/Notifications

N/A
#277

Auto-Dialer

#25
#29

Automated Attendant

N/A
#6

Automated Routing

N/A
#22

Automatic Call Distribution

#18
#21

Automatic Transcription

#17
N/A

Blended Call Center

N/A
#8

CRM

#143
#164

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