inContact Call Center Software vs TeamSupport

Discover how inContact Call Center Software and TeamSupport compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)
4.4 (1,762)

Value for Money

3.8
3.3

Ease of Use

3.6
4.5

ROI

19%
22%

Productivity

38%
59%

Support

4.2
4.7

Categories

9
6

Industries

3
68

Features

73
59

Small Businesses

32%
13%

Medium Businesses

60%
78%

Enterprise Businesses

8%
9%

Industries Comparison

Accommodation

N/A
#310

Administrative

N/A
#271

Advertising

N/A
#244

Aerospace

N/A
#252

Agriculture

N/A
#336

Airlines

N/A
#186

Amusement

N/A
#197

Animal Production

N/A
#208

Arms

N/A
#215

Arts

N/A
#262

Categories Comparison

Auto Dialer

#5
N/A

Call Center Workforce Management

#6
N/A

Call Recording

#8
N/A

Call Tracking

#6
N/A

Complaint Management

N/A
#8

Contact Center

N/A
#9

Contact Center Quality Assurance

#5
N/A

Customer Success

N/A
#10

Customer Support

#9
#10

ITSM

N/A
#10

Features Comparison

API

#140
N/A

Access Controls/Permissions

N/A
#202

Account Alerts

N/A
#13

Account Management

N/A
#8

Activity Dashboard

#226
#273

Activity Tracking

N/A
#102

Agent Interface

N/A
#10

Alerts/Escalation

N/A
#41

Alerts/Notifications

N/A
#291

Analytics

N/A
#16

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