Intercom vs Confluence

Discover how Intercom and Confluence compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (4,815)
4.3 (7,398)

Value for Money

4.8
3.1

Ease of Use

4.6
4.6

ROI

38%
42%

Productivity

84%
13%

Support

4.9
4.5

Categories

9
24

Industries

54
1

Features

83
162

Small Businesses

20%
22%

Medium Businesses

75%
66%

Enterprise Businesses

5%
12%

Industries Comparison

Administrative

#149
N/A

Advertising

#127
N/A

Aerospace

#128
N/A

Amusement

#104
N/A

Animal Production

#112
N/A

Arts

#144
N/A

Automotive

#195
N/A

Biotechnology

#141
N/A

Broadcasting

#140
N/A

Chemical

#153
N/A

Categories Comparison

Agile Project Management

N/A
#8

Brand Management

N/A
#7

Business Management

N/A
#9

Business Process Management

N/A
#8

Chatbot

#4
N/A

Content Management

N/A
#5

Conversational Marketing Platform

#2
N/A

Customer Satisfaction

#9
N/A

Customer Support

#6
N/A

Digital Adoption Platform

#1
N/A

Features Comparison

2-Way Messaging

#6
N/A

AI/Machine Learning

#51
N/A

API

N/A
#45

Access Controls/Permissions

#119
#54

Accounting

N/A
#26

Activity Dashboard

#159
#69

Activity/News Feed

N/A
#18

Agile Methodologies

N/A
#9

Alerts/Escalation

#30
N/A

Alerts/Notifications

#157
#66

Winners

Confluence logo

Confluence

1

Overall Winner

3
Confluence logo

Confluence

1

Reviews Winner

3

Intercom

1

Value for Money Winner

3
Confluence logo

Confluence

1

Ease of Use Winner

3
Confluence logo

Confluence

1

ROI Winner

3

Intercom

1

Productivity Winner

3

Intercom

1

Support Winner

3
Confluence logo

Confluence

1

Categories Winner

3

Intercom

1

Industries Winner

3
Confluence logo

Confluence

1

Features Winner

3
Confluence logo

Confluence

1

Small Businesses Winner

3

Intercom

1

Medium Businesses Winner

3
Confluence logo

Confluence

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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