Intercom vs Omnisend

Discover how Intercom and Omnisend compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (4,815)
4.6 (1,717)

Value for Money

4.8
4.4

Ease of Use

4.6
4.6

ROI

38%
20%

Productivity

84%
73%

Support

4.9
4.1

Categories

9
9

Industries

54
59

Features

83
76

Small Businesses

20%
18%

Medium Businesses

75%
73%

Enterprise Businesses

5%
9%

Industries Comparison

Administrative

#149
N/A

Advertising

#127
#196

Aerospace

#128
#199

Amusement

#104
#157

Animal Production

#112
#166

Arms

N/A
#172

Arts

#144
#212

Automotive

#195
#297

Beverage

N/A
#211

Biotechnology

#141
#211

Categories Comparison

Chatbot

#4
N/A

Conversational Marketing Platform

#2
N/A

Customer Data Platform

N/A
#6

Customer Satisfaction

#9
N/A

Customer Support

#6
N/A

Digital Adoption Platform

#1
N/A

Email Tracking

N/A
#7

Event Marketing

N/A
#8

Help Desk

#7
N/A

Knowledge Base

#11
N/A

Features Comparison

2-Way Messaging

#6
#7

A/B Testing

N/A
#55

AI/Machine Learning

#51
N/A

API

N/A
#139

Abandoned Cart Saver

N/A
#10

Access Controls/Permissions

#119
N/A

Account Based Marketing

N/A
#4

Activity Dashboard

#159
#225

Alerts/Escalation

#30
N/A

Alerts/Notifications

#157
#236

Winners

Intercom

1

Overall Winner

3

Intercom

1

Reviews Winner

3

Intercom

1

Value for Money Winner

3

Omnisend

1

Ease of Use Winner

3

Intercom

1

ROI Winner

3

Intercom

1

Productivity Winner

3

Intercom

1

Support Winner

3

Intercom

1

Categories Winner

3

Omnisend

1

Industries Winner

3

Intercom

1

Features Winner

3

Intercom

1

Small Businesses Winner

3

Intercom

1

Medium Businesses Winner

3

Omnisend

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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