Intercom vs TeamSupport

Discover how Intercom and TeamSupport compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (4,815)
4.4 (1,762)

Value for Money

4.8
3.3

Ease of Use

4.6
4.5

ROI

38%
22%

Productivity

84%
59%

Support

4.9
4.7

Categories

9
6

Industries

54
68

Features

83
59

Small Businesses

20%
13%

Medium Businesses

75%
78%

Enterprise Businesses

5%
9%

Industries Comparison

Accommodation

N/A
#310

Administrative

#149
#271

Advertising

#127
#244

Aerospace

#128
#252

Agriculture

N/A
#336

Airlines

N/A
#186

Amusement

#104
#197

Animal Production

#112
#208

Arms

N/A
#215

Arts

#144
#262

Categories Comparison

Chatbot

#4
N/A

Complaint Management

N/A
#8

Contact Center

N/A
#9

Conversational Marketing Platform

#2
N/A

Customer Satisfaction

#9
N/A

Customer Success

N/A
#10

Customer Support

#6
#10

Digital Adoption Platform

#1
N/A

Help Desk

#7
N/A

ITSM

N/A
#10

Features Comparison

2-Way Messaging

#6
N/A

AI/Machine Learning

#51
N/A

Access Controls/Permissions

#119
#202

Account Alerts

N/A
#13

Account Management

N/A
#8

Activity Dashboard

#159
#273

Activity Tracking

N/A
#102

Agent Interface

N/A
#10

Alerts/Escalation

#30
#41

Alerts/Notifications

#157
#291

Winners

Intercom

1

Overall Winner

3

Intercom

1

Reviews Winner

3

Intercom

1

Value for Money Winner

3

Intercom

1

Ease of Use Winner

3

Intercom

1

ROI Winner

3

Intercom

1

Productivity Winner

3

Intercom

1

Support Winner

3

Intercom

1

Categories Winner

3

TeamSupport

1

Industries Winner

3

Intercom

1

Features Winner

3

Intercom

1

Small Businesses Winner

3

TeamSupport

1

Medium Businesses Winner

3

TeamSupport

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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