JustCall vs CloudTalk

Discover how JustCall and CloudTalk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (2,699)
4.2 (1,775)

Value for Money

4.6
3.6

Ease of Use

4.1
4.4

ROI

41%
13%

Productivity

30%
27%

Support

3.1
4.4

Categories

5
6

Industries

38
11

Features

46
52

Small Businesses

25%
17%

Medium Businesses

60%
75%

Enterprise Businesses

15%
8%

Industries Comparison

Administrative

#286
#304

Agriculture

#356
#378

Arts

#279
N/A

Automotive

#403
#426

Biotechnology

#277
N/A

Chemical

#327
#345

Defense

#290
N/A

Education

#295
#318

Fashion

#254
N/A

Finance

#359
#382

Categories Comparison

Audio Conferencing

#5
N/A

Call Accounting

N/A
#3

Contact Center Quality Assurance

N/A
#7

IVR

#11
#12

Predictive Dialer

N/A
#7

SMS Survey

#1
N/A

Softphone

N/A
#6

Speech Analytics

#4
N/A

Telemarketing

#3
#4

Features Comparison

Activity Dashboard

N/A
#301

Agent Interface

N/A
#12

Alerts/Notifications

#304
N/A

Auto-Dialer

#33
#34

Automatic Call Distribution

#23
#24

Automatic Transcription

#20
N/A

By-Extension Reporting

N/A
#2

CRM

#178
#189

Call Center Management

#31
#34

Call Disposition

#12
#13

Winners

JustCall

1

Overall Winner

3

JustCall

1

Reviews Winner

3

JustCall

1

Value for Money Winner

3

CloudTalk

1

Ease of Use Winner

3

JustCall

1

ROI Winner

3

JustCall

1

Productivity Winner

3

CloudTalk

1

Support Winner

3

CloudTalk

1

Categories Winner

3

JustCall

1

Industries Winner

3

CloudTalk

1

Features Winner

3

JustCall

1

Small Businesses Winner

3

CloudTalk

1

Medium Businesses Winner

3

JustCall

1

Enterprise Businesses Winner

3

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