KAWAK vs Calabrio One Suite

Discover how KAWAK and Calabrio One Suite compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.9 (653)
4.5 (575)

Value for Money

4.4
4.1

Ease of Use

4.1
4.0

ROI

21%
30%

Productivity

32%
39%

Support

3.5
4.9

Categories

5
4

Industries

45
9

Features

42
39

Small Businesses

13%
7%

Medium Businesses

83%
90%

Enterprise Businesses

4%
3%

Industries Comparison

Accommodation

#446
#519

Administrative

#385
#448

Agriculture

#477
N/A

Airlines

#261
N/A

Arts

#378
N/A

Automotive

#545
#636

Beverage

#370
N/A

Biotechnology

#370
N/A

Broadcasting

#377
N/A

Chemical

#442
N/A

Categories Comparison

Audit

#9
N/A

Call Center Workforce Management

N/A
#10

Contact Center Quality Assurance

N/A
#11

Data Quality

#2
N/A

Document Control

#8
N/A

Quality Management

#9
#10

Risk Management

#9
N/A

Speech Analytics

N/A
#8

Features Comparison

Access Controls/Permissions

#276
#315

Activity Dashboard

N/A
#392

Address Validation

#6
N/A

Alerts/Notifications

#384
#432

Audit Management

#117
#132

Audit Trail

#149
N/A

Automatic Transcription

N/A
#29

Call Recording

N/A
#58

Change Management

#93
#106

Complaint Management

N/A
#11

Winners

KAWAK

1

Overall Winner

3

KAWAK

1

Reviews Winner

3

KAWAK

1

Value for Money Winner

3

KAWAK

1

Ease of Use Winner

3
3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3

KAWAK

1

Categories Winner

3

KAWAK

1

Industries Winner

3

KAWAK

1

Features Winner

3

KAWAK

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

KAWAK

1

Enterprise Businesses Winner

3

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