Kixie PowerCall vs inContact Call Center Software

Discover how Kixie PowerCall and inContact Call Center Software compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.7 (1,052)
4.1 (2,486)

Value for Money

4.9
3.8

Ease of Use

5.0
3.6

ROI

27%
19%

Productivity

14%
38%

Support

3.9
4.2

Categories

4
9

Industries

4
3

Features

41
73

Small Businesses

7%
32%

Medium Businesses

92%
60%

Enterprise Businesses

1%
8%

Industries Comparison

Accommodation

#435
N/A

Finance

N/A
#271

Insurance

N/A
#209

Manufacturing

#598
N/A

Retail

N/A
#268

Transportation

#463
N/A

Utilities

#440
N/A

Categories Comparison

Auto Dialer

N/A
#5

Call Center Workforce Management

#8
#6

Call Recording

N/A
#8

Call Tracking

N/A
#6

Contact Center Quality Assurance

N/A
#5

Customer Support

N/A
#9

IVR

#16
#6

Predictive Dialer

#10
#3

Speech Analytics

N/A
#3

Telemarketing

#6
N/A

Features Comparison

API

N/A
#140

Activity Dashboard

N/A
#226

Auto-Dialer

#38
#25

Automatic Call Distribution

#29
#18

Automatic Transcription

N/A
#17

CRM

N/A
#143

Call Center Management

#39
#24

Call Disposition

N/A
#7

Call Logging

#28
#19

Call Monitoring

#32
#20

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