LiveChat vs HootSuite

Discover how LiveChat and HootSuite compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (1,739)
4.2 (9,166)

Value for Money

4.0
3.4

Ease of Use

4.3
4.7

ROI

2%
54%

Productivity

54%
10%

Support

4.0
5.0

Categories

5
16

Industries

68
1

Features

53
127

Small Businesses

14%
10%

Medium Businesses

80%
84%

Enterprise Businesses

6%
6%

Industries Comparison

Accommodation

#331
#81

Administrative

#286
N/A

Advertising

#258
N/A

Aerospace

#270
N/A

Agriculture

#356
N/A

Airlines

#197
N/A

Amusement

#209
N/A

Animal Production

#221
N/A

Arms

#227
N/A

Arts

#279
N/A

Categories Comparison

Brand Management

N/A
#8

Competitive Intelligence

N/A
#1

Content Marketing

N/A
#7

Customer Engagement

#10
#7

Customer Experience

N/A
#11

Customer Service

#10
N/A

Employee Advocacy

N/A
#2

Help Desk

#8
N/A

Live Chat

#10
N/A

Marketing Analytics

N/A
#8

Features Comparison

@mentions

N/A
#18

A/B Testing

N/A
#21

API

#164
#54

Access Controls/Permissions

#217
N/A

Activity Dashboard

#284
#78

Advertising Management

N/A
#11

Alerts/Escalation

#44
N/A

Alerts/Notifications

#304
#73

Approval Process Control

N/A
#42

Artwork Management

N/A
#7

Winners

HootSuite logo

HootSuite

1

Overall Winner

3
HootSuite logo

HootSuite

1

Reviews Winner

3

LiveChat

1

Value for Money Winner

3
HootSuite logo

HootSuite

1

Ease of Use Winner

3
HootSuite logo

HootSuite

1

ROI Winner

3

LiveChat

1

Productivity Winner

3
HootSuite logo

HootSuite

1

Support Winner

3
HootSuite logo

HootSuite

1

Categories Winner

3

LiveChat

1

Industries Winner

3
HootSuite logo

HootSuite

1

Features Winner

3

LiveChat

1

Small Businesses Winner

3
HootSuite logo

HootSuite

1

Medium Businesses Winner

3

LiveChat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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