LiveChat vs Webex

Discover how LiveChat and Webex compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (1,739)
4.3 (27,384)

Value for Money

4.0
3.7

Ease of Use

4.3
4.1

ROI

2%
7%

Productivity

54%
4%

Support

4.0
3.7

Categories

5
22

Industries

68
68

Features

53
159

Small Businesses

14%
15%

Medium Businesses

80%
79%

Enterprise Businesses

6%
6%

Industries Comparison

Accommodation

#331
#20

Administrative

#286
#17

Advertising

#258
#14

Aerospace

#270
#15

Agriculture

#356
#25

Airlines

#197
#13

Amusement

#209
#12

Animal Production

#221
#15

Arms

#227
#13

Arts

#279
#21

Categories Comparison

Call Center

N/A
#2

Cloud Communication Platform

N/A
#4

Cloud PBX

N/A
#1

Community

N/A
#2

Conference

N/A
#1

Contact Center

N/A
#2

Customer Engagement

#10
N/A

Customer Service

#10
#3

Event Management

N/A
#4

Help Desk

#8
N/A

Features Comparison

API

#164
N/A

Abstract Management

N/A
#1

Access Controls/Permissions

#217
#19

Action Item Tracking

N/A
#4

Activity Dashboard

#284
#24

Agenda Management

N/A
#6

Agent Interface

N/A
#2

Alerts/Escalation

#44
N/A

Alerts/Notifications

#304
#20

Annotations

N/A
#4

Winners

LiveChat

1

Overall Winner

3
Webex logo

Webex

1

Reviews Winner

3

LiveChat

1

Value for Money Winner

3

LiveChat

1

Ease of Use Winner

3
Webex logo

Webex

1

ROI Winner

3

LiveChat

1

Productivity Winner

3

LiveChat

1

Support Winner

3
Webex logo

Webex

1

Categories Winner

3

LiveChat

1

Industries Winner

3
Webex logo

Webex

1

Features Winner

3
Webex logo

Webex

1

Small Businesses Winner

3

LiveChat

1

Medium Businesses Winner

3

LiveChat

1

Enterprise Businesses Winner

3

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