LiveChat vs WhatsApp

Discover how LiveChat and WhatsApp compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (1,739)

4.5 (17,081)

Value for Money

4.0

4.6

Ease of Use

4.3

4.8

ROI

Productivity

54%

25%

Support

4.0

4.7

Industries

Features

Small Businesses

14%

Medium Businesses

80%

78%

Enterprise Businesses

14%

Get Started with LiveChat now!

Get Started with WhatsApp now!

Industries Comparison

Accommodation

#331

#83

Administrative

#286

#72

Advertising

#258

N/A

Aerospace

#270

N/A

Agriculture

#356

#84

Airlines

#197

N/A

Amusement

#209

N/A

Animal Production

#221

N/A

Arms

#227

#51

Arts

#279

N/A

Categories Comparison

Customer Communications Management

N/A

Customer Engagement

#10

N/A

Customer Service

#10

N/A

Help Desk

N/A

Live Chat

#10

Online CRM

#10

N/A

Team Communication

N/A

#10

Features Comparison

@mentions

N/A

#19

API

#164

N/A

Access Controls/Permissions

#217

#65

Activity Dashboard

#284

#80

Activity/News Feed

N/A

#19

Alerts/Escalation

#44

N/A

Alerts/Notifications

#304

#75

Audio Calls

N/A

Automated Routing

#25

N/A

Autoresponders

#29

#15

Winners

LiveChat

Overall Winner

LiveChat

Reviews Winner

LiveChat

Value for Money Winner

LiveChat

Ease of Use Winner

LiveChat

ROI Winner

LiveChat

Productivity Winner

LiveChat

Support Winner

LiveChat

Categories Winner

LiveChat

Industries Winner

LiveChat

Features Winner

LiveChat

Small Businesses Winner

LiveChat

Medium Businesses Winner

LiveChat

Enterprise Businesses Winner

Get Started with LiveChat now!

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