Nextiva vs Zoho Desk

Discover how Nextiva and Zoho Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (8,408)
4.3 (13,266)

Value for Money

4.6
2.5

Ease of Use

3.3
3.1

ROI

6%
58%

Productivity

92%
32%

Support

3.8
3.2

Categories

12
21

Industries

16
68

Features

97
155

Small Businesses

13%
35%

Medium Businesses

78%
52%

Enterprise Businesses

9%
13%

Industries Comparison

Accommodation

#98
#52

Administrative

#85
#47

Advertising

N/A
#39

Aerospace

N/A
#37

Agriculture

#101
#56

Airlines

N/A
#31

Amusement

#56
#30

Animal Production

#61
#34

Arms

N/A
#29

Arts

#86
#50

Categories Comparison

Audio Conferencing

#3
N/A

Business Phone Systems

#3
N/A

Call Center

#8
#6

Call Tracking

#3
N/A

Cloud PBX

#4
N/A

Complaint Management

N/A
#5

Contact Center

#7
#5

Contact Center Quality Assurance

#3
#1

Customer Communications Management

N/A
#4

Customer Engagement

N/A
#6

Features Comparison

API

#66
#37

Access Controls/Permissions

N/A
#41

Account Alerts

N/A
#5

Account Management

N/A
#3

Activity Dashboard

#100
#53

Activity Tracking

N/A
#22

Agent Interface

#7
#5

Alerts/Escalation

N/A
#15

Alerts/Notifications

#98
#51

Archiving & Retention

N/A
#12

Winners

Zoho Desk logo

Zoho Desk

1

Overall Winner

3
Zoho Desk logo

Zoho Desk

1

Reviews Winner

3
Nextiva logo

Nextiva

1

Value for Money Winner

3
Nextiva logo

Nextiva

1

Ease of Use Winner

3
Zoho Desk logo

Zoho Desk

1

ROI Winner

3
Nextiva logo

Nextiva

1

Productivity Winner

3
Nextiva logo

Nextiva

1

Support Winner

3
Zoho Desk logo

Zoho Desk

1

Categories Winner

3
Zoho Desk logo

Zoho Desk

1

Industries Winner

3
Zoho Desk logo

Zoho Desk

1

Features Winner

3
Zoho Desk logo

Zoho Desk

1

Small Businesses Winner

3
Nextiva logo

Nextiva

1

Medium Businesses Winner

3
Zoho Desk logo

Zoho Desk

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you