Process Street vs Calabrio One Suite

Discover how Process Street and Calabrio One Suite compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.7 (1,043)
4.5 (575)

Value for Money

4.6
4.1

Ease of Use

4.7
4.0

ROI

34%
30%

Productivity

61%
39%

Support

4.3
4.9

Categories

7
4

Industries

32
9

Features

68
39

Small Businesses

31%
7%

Medium Businesses

59%
90%

Enterprise Businesses

10%
3%

Industries Comparison

Accommodation

#287
#519

Administrative

#256
#448

Aerospace

#234
N/A

Arts

#245
N/A

Automotive

#351
#636

Defense

#252
N/A

Education

#260
N/A

Energy

#294
#515

Fashion

#224
N/A

Finance

#313
#566

Categories Comparison

Call Center Workforce Management

N/A
#10

Client Onboarding

#3
N/A

Compliance

#7
N/A

Contact Center Quality Assurance

N/A
#11

Integration

#5
N/A

Legal Document Management

#6
N/A

No Code Platform

#9
N/A

Quality Management

#8
#10

Requirements Management

#6
N/A

Speech Analytics

N/A
#8

Features Comparison

API

#150
N/A

Access Controls/Permissions

#190
#315

Activity Dashboard

#258
#392

Activity Tracking

#96
N/A

Alerts/Notifications

#277
#432

Archiving & Retention

#41
N/A

Audit Management

#78
#132

Automatic Transcription

N/A
#29

Call Recording

N/A
#58

Case Management

#31
N/A

Winners

Process Street

1

Value for Money Winner

3

Process Street

1

Ease of Use Winner

3

Process Street

1

Productivity Winner

3

Process Street

1

Categories Winner

3

Process Street

1

Industries Winner

3

Process Street

1

Features Winner

3

Process Street

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

Process Street

1

Enterprise Businesses Winner

3

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