RingCentral Contact Center vs Talkdesk

Discover how RingCentral Contact Center and Talkdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

2.9 (1,482)

3.8 (3,993)

Value for Money

3.8

4.2

Ease of Use

4.3

3.6

ROI

Productivity

19%

Support

4.8

Industries

Features

Small Businesses

13%

12%

Medium Businesses

76%

87%

Enterprise Businesses

11%

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Industries Comparison

Accommodation

#999

#193

Administrative

#861

#183

Advertising

#763

#162

Aerospace

#863

#163

Agriculture

#1107

#220

Airlines

#582

#130

Amusement

#671

#130

Animal Production

#698

#137

Arms

#690

#140

Arts

#872

#176

Categories Comparison

Auto Dialer

N/A

Call Center

N/A

Call Center Workforce Management

N/A

Call Recording

N/A

Contact Center Quality Assurance

N/A

Generative AI

N/A

IVR

#24

Predictive Dialer

N/A

Softphone

N/A

Telephony

N/A

Features Comparison

API

N/A

#113

Activity Dashboard

N/A

#185

Adversarial Training

N/A

Agent Interface

N/A

Auto-Dialer

N/A

#23

Automated Image & Video Editing

N/A

Automatic Call Distribution

#43

#17

CRM

N/A

#125

Call Center Management

#55

#22

Call Disposition

#24

Winners

Talkdesk