RingCentral Contact Center vs VoIP ms

Discover how RingCentral Contact Center and VoIP ms compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

2.9 (1,482)
4.4 (1,285)

Value for Money

3.8
3.2

Ease of Use

4.3
4.7

ROI

7%
36%

Productivity

8%
9%

Support

4.8
4.3

Categories

2
4

Industries

68
12

Features

21
41

Small Businesses

13%
16%

Medium Businesses

76%
82%

Enterprise Businesses

11%
2%

Industries Comparison

Accommodation

#999
#446

Administrative

#861
N/A

Advertising

#763
N/A

Aerospace

#863
N/A

Agriculture

#1107
N/A

Airlines

#582
N/A

Amusement

#671
N/A

Animal Production

#698
N/A

Arms

#690
N/A

Arts

#872
N/A

Categories Comparison

Business Phone Systems

N/A
#11

Cloud PBX

N/A
#8

IVR

#24
#18

Softphone

#9
N/A

Telephony

N/A
#8

Features Comparison

Activity Dashboard

N/A
#359

Alerts/Notifications

N/A
#384

Auto-Dialer

N/A
#41

Automated Attendant

N/A
#9

Automatic Call Distribution

#43
#31

Call Center Management

#55
#41

Call Disposition

#24
#18

Call List Management

N/A
#10

Call Logging

#39
#30

Call Monitoring

#48
#34

Winners

RingCentral Contact Center

1

Value for Money Winner

3

VoIP ms

1

Ease of Use Winner

3

VoIP ms

1

Productivity Winner

3

VoIP ms

1

Categories Winner

3

RingCentral Contact Center

1

Industries Winner

3

VoIP ms

1

Features Winner

3

VoIP ms

1

Small Businesses Winner

3

VoIP ms

1

Medium Businesses Winner

3

RingCentral Contact Center

1

Enterprise Businesses Winner

3

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