RingCentral MVP vs inContact Call Center Software

Discover how RingCentral MVP and inContact Call Center Software compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,980)
4.1 (2,486)

Value for Money

4.4
3.8

Ease of Use

4.9
3.6

ROI

10%
19%

Productivity

21%
38%

Support

3.5
4.2

Categories

10
9

Industries

68
3

Features

64
73

Small Businesses

14%
32%

Medium Businesses

77%
60%

Enterprise Businesses

9%
8%

Industries Comparison

Accommodation

#287
N/A

Administrative

#256
N/A

Advertising

#227
N/A

Aerospace

#234
N/A

Agriculture

#315
N/A

Airlines

#176
N/A

Amusement

#185
N/A

Animal Production

#195
N/A

Arms

#200
N/A

Arts

#245
N/A

Categories Comparison

Auto Dialer

N/A
#5

Business Phone Systems

#8
N/A

Call Center

#10
N/A

Call Center Workforce Management

N/A
#6

Call Recording

#10
#8

Call Tracking

#9
#6

Cloud PBX

#6
N/A

Contact Center

#8
N/A

Contact Center Quality Assurance

N/A
#5

Customer Support

N/A
#9

Features Comparison

API

#150
#140

Activity Dashboard

#258
#226

Alerts/Notifications

#277
N/A

Auto-Dialer

#29
#25

Automated Attendant

#6
N/A

Automated Routing

#22
N/A

Automatic Call Distribution

#21
#18

Automatic Transcription

N/A
#17

Blended Call Center

#8
N/A

CRM

#164
#143

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