RingCentral MVP vs LiveAgent

Discover how RingCentral MVP and LiveAgent compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,980)
4.5 (3,774)

Value for Money

4.4
4.4

Ease of Use

4.9
4.1

ROI

10%
56%

Productivity

21%
14%

Support

3.5
3.7

Categories

10
30

Industries

68
68

Features

64
193

Small Businesses

14%
38%

Medium Businesses

77%
56%

Enterprise Businesses

9%
6%

Industries Comparison

Accommodation

#287
#76

Administrative

#256
#68

Advertising

#227
#58

Aerospace

#234
#57

Agriculture

#315
#77

Airlines

#176
#50

Amusement

#185
#44

Animal Production

#195
#49

Arms

#200
#46

Arts

#245
#68

Categories Comparison

Business Phone Systems

#8
#2

Call Center

#10
#7

Call Recording

#10
#4

Call Tracking

#9
#2

Chatbot

N/A
#2

Cloud Communication Platform

N/A
#6

Cloud PBX

#6
#3

Complaint Management

N/A
#6

Contact Center

#8
#6

Contact Center Quality Assurance

N/A
#2

Features Comparison

AI/Machine Learning

N/A
#24

API

#150
#49

Access Controls/Permissions

N/A
#58

Account Alerts

N/A
#6

Account Management

N/A
#4

Activity Dashboard

#258
#73

Activity Tracking

N/A
#31

Alerts/Escalation

N/A
#18

Alerts/Notifications

#277
#69

Assignment Management

N/A
#18

Winners

LiveAgent logo

LiveAgent

1

Overall Winner

3
LiveAgent logo

LiveAgent

1

Reviews Winner

3
LiveAgent logo

LiveAgent

1

Value for Money Winner

3

RingCentral MVP

1

Ease of Use Winner

3
LiveAgent logo

LiveAgent

1

ROI Winner

3

RingCentral MVP

1

Productivity Winner

3
LiveAgent logo

LiveAgent

1

Support Winner

3
LiveAgent logo

LiveAgent

1

Categories Winner

3

RingCentral MVP

1

Industries Winner

3
LiveAgent logo

LiveAgent

1

Features Winner

3
LiveAgent logo

LiveAgent

1

Small Businesses Winner

3

RingCentral MVP

1

Medium Businesses Winner

3

RingCentral MVP

1

Enterprise Businesses Winner

3

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