Smartsupp live chat vs Fathom

Discover how Smartsupp live chat and Fathom compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (1,209)
5.0 (4,144)

Value for Money

4.6
4.3

Ease of Use

4.4
4.3

ROI

39%
54%

Productivity

18%
71%

Support

4.0
4.8

Categories

4
10

Industries

6
6

Features

40
92

Small Businesses

15%
11%

Medium Businesses

67%
84%

Enterprise Businesses

18%
5%

Industries Comparison

Accommodation

#435
#144

Administrative

N/A
#129

Agriculture

N/A
#153

Chemical

#425
N/A

Food

#499
#169

Manufacturing

#598
#196

Pharmaceutical

#447
N/A

Retail

#468
N/A

Waste Management

N/A
#115

Categories Comparison

AI Sales Assistant

N/A
#7

Artificial Intelligence

N/A
#5

Call Recording

N/A
#5

Chatbot

#9
N/A

Conversational AI Platform

#9
#4

Conversational Marketing Platform

#7
N/A

Customer Support

#13
N/A

Inside Sales

N/A
#6

Sales Coaching

N/A
#3

Sales Engagement Platform

N/A
#6

Features Comparison

"What If" Scenarios

N/A
#19

AI Writing Assistant

N/A
#10

AI/Machine Learning

#108
#45

API

N/A
#95

Activity Dashboard

N/A
#146

Activity Tracking

N/A
#59

Alerts/Notifications

N/A
#144

Annotations

N/A
#15

Appointment Scheduling

#73
N/A

Assessment Management

N/A
#26

Winners

Fathom

1

Overall Winner

3

Fathom

1

Reviews Winner

3

Smartsupp live chat

1

Value for Money Winner

3

Smartsupp live chat

1

Ease of Use Winner

3

Fathom

1

ROI Winner

3

Fathom

1

Productivity Winner

3

Fathom

1

Support Winner

3

Fathom

1

Categories Winner

3

Smartsupp live chat

1

Industries Winner

3

Fathom

1

Features Winner

3

Smartsupp live chat

1

Small Businesses Winner

3

Fathom

1

Medium Businesses Winner

3

Smartsupp live chat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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